Triple Whale · 1 day ago
GTM Engineer
United States
Full-time
Remote
Mid Level
$105K/yr - $125K/yr
3+ years expTriple Whale is a company focused on providing eCommerce brands with a comprehensive analytics platform. The GTM Engineer will be responsible for driving the adoption and optimization of AI-powered workflows across Go-to-Market and Product teams, ensuring that AI solutions align with business goals.
AppsData IntegrationData VisualizationE-CommerceInternet
Responsibilities
Democratize AI: Embed intelligent automation into daily workflows across all four departments, ensuring teams have the tools and training to leverage AI effectively
Identify Opportunities: Work with business leaders to pinpoint processes that can be improved or automated with AI (e.g., lead scoring, content generation, churn prediction, product analytics)
Drive Adoption: Lead company-wide AI training workshops and best-practice sharing to foster an AI-forward culture and measure the impact of AI initiatives
Feedback Loop: Establish a robust feedback loop to translate departmental needs and customer insights into AI feature requirements for the Product and Data Science teams
Campaign Optimization: Implement AI agents or AI software to analyze cross-channel marketing data, optimize budget allocation, and provide actionable recommendations to improve ROI
Sales Intelligence: Use AI to generate customer-centric sales intelligence, enrich CRM data, and automate the creation of personalized pitch materials
Lead Management: Refine AI-driven lead scoring and routing models to prioritize high-potential opportunities and ensure prompt follow-up, boosting conversion rates
Product Insights: Leverage AI to analyze customer feedback, support tickets, and usage patterns to surface insights for product enhancements and roadmap prioritization
Onboarding & Retention: Design and implement AI-powered workflows to assist with seamless customer onboarding and identify potential churn risks, facilitating proactive retention efforts
Performance Monitoring: Monitor the performance of AI features within the product and ensure they meet customer needs and business goals
AI System Management: Oversee the day-to-day management, monitoring, and operational support of the organization's AI systems and data pipelines
Data Integrity: Ensure data quality and seamless data flow between marketing automation, CRM (e.g., Salesforce), and product analytics platforms
Compliance: Ensure all AI operations and data handling adhere to ethical guidelines, data privacy regulations (e.g., GDPR, CCPA), and company policies
Qualification
Required
3+ years in operations, Business Intelligence (BI), or a similar role, with demonstrable experience in implementing automation or AI/ML solutions
Bachelor's degree in Business, Computer Science, Data/Information Systems, or a related field
Hands-on experience with generative AI platforms and APIs (e.g., OpenAI, Claude) and a strong understanding of AI models and their application in business
Proficiency with data analysis tools, CRM systems (HubSpot), GTM systems (Clay, Avoma, Zapier, etc) and potentially basic programming/scripting knowledge (Python, SQL preferred)
Excellent cross-functional communication, problem-solving, and change management skills, with the ability to explain complex AI concepts to non-technical stakeholders
Company
Triple Whale
Triple Whale is the eCommerce operating system for Shopify brands.
51-200 employees
H1B Sponsorship
Triple Whale has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$52.7MKey Investors
NFXElephant
2023-02-02Series B· $25M
2022-03-24Seed· $3.7M
2022-03-11Series A· $24M
Leadership Team
AJ Orbach
Co-Founder
Ivan Chernykh
Co-Founder / Chief Technology Officer
Recent News
2026-01-20
Company data provided by crunchbase