Communication Innovators · 1 week ago
Sales Account Manager
Pleasant Hill, IA
Full-time
Onsite
Mid LevelCommunication Innovators is focused on enhancing client relationships and ensuring satisfaction with their products and services. The Account Manager will build and maintain long-term relationships with clients, identify new business opportunities, and collaborate with internal teams to deliver exceptional customer service.
Network SecurityTelecommunicationsWireless
Hiring Manager
Kristen Anderson
Responsibilities
Establish and nurture strong relationships with assigned clients, acting as their primary point of contact to understand their business needs and goals
Develop and execute strategic account plans to achieve revenue targets, including identifying potential growth areas and cross-selling opportunities within existing accounts
Collaborate with internal teams to negotiate contracts and ensure mutually beneficial terms for both the company and client
Address client inquiries, resolve issues promptly, and proactively manage expectations to maintain high customer satisfaction levels
Identify new business opportunities within existing accounts, present proposals, and close deals to drive revenue growth
Regularly track key account metrics (revenue, service renewals, customer satisfaction) to identify areas for improvement and report progress to management
Work closely with sales, marketing, product development, and other internal teams to ensure a seamless client experience and deliver on commitments
Stay informed about industry trends, competitor activity, and market dynamics to identify potential opportunities for client value creation
Qualification
Required
Excellent communication and interpersonal skills to build strong client relationships
Proven sales and negotiation skills to close deals and achieve revenue targets
Strong analytical skills to identify trends and interpret customer data
Ability to prioritize and manage multiple accounts effectively
Deep understanding of the company's products and services
Proficiency in CRM systems to track customer interactions and manage sales pipeline
College degree (preferred) or applicable technical associate's degree. Prior experience may be substituted at the supervisor's discretion
Preferred
College degree (preferred) or applicable technical associate's degree. Prior experience may be substituted at the supervisor's discretion
Company
Communication Innovators
Communication Innovators offer audio video lighting integration, security solutions, network and telephony systems for various applications.
Founded in 1985
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase