Client Service Coordinator jobs in United States
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Playfly Sports · 1 day ago

Client Service Coordinator

Playfly Sports is a leading sports marketing and media company seeking a Client Service Coordinator to support revenue growth across Linear and Digital offerings. The role involves managing advertising orders, collaborating with account teams, and providing client support to ensure successful sales operations.

AdvertisingBrand MarketingMarketingSports
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Responsibilities

Review sales packages and book advertisement orders for multiple agencies across regional sports networks using the internal ad management system
Monitor airtime to ensure advertising orders meet contractual deliverables; resolve discrepancies by rebooking orders in coordination with Account Executives and Client Service Representative
Function as first-level support for advertising agencies, addressing value requests, questions, and order revisions, and escalating complex issues as needed
Collaborate with and support Client Service Representative on all account stewardship and client management processes
Support sales operations through billing and reconciliation, ensuring accurate client invoicing and timely resolution of issues
Create, update, and format client-facing Excel reports and PowerPoint presentations, revising data and refining design to support sales and client communications
Provide background research on potential client targets and industry categories at the request of senior sales team members
Attend sales meetings, edit proposals, and complete administrative tasks to support the end-to-end sales process
Manage priorities across assigned accounts under the direction of senior sales team members
Build industry knowledge and stay current on relevant sports issues, events, and market trends
Perform other job-related duties as assigned

Qualification

Ad management systemsMicrosoft OfficeSports industry knowledgeOrganizational skillsMultitaskingVerbal communicationWritten communicationTeam collaboration

Required

High School Diploma required; Bachelor's Degree preferred
Previous office or administrative experience required
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
High attention to detail with excellent verbal and written communication skills
Strong organizational skills with the ability to work effectively both independently and as part of a team
Ability to multitask and manage competing priorities in a fast-paced environment

Preferred

Experience in a related field or a fervent desire to build a career in sports media preferred
Interest in and general understanding of the sports industry
Familiarity with WideOrbit, STRATA, or similar ad management systems preferred

Company

Playfly Sports

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Playfly Sports is the leading revenue maximizer in the sports industry.

Funding

Current Stage
Late Stage

Leadership Team

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Craig Sloan
Chief Executive Officer
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K
Ken Wejda
Executive Vice President, Finance & Administration
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Company data provided by crunchbase