Montgomery County, PA · 3 days ago
Technical Operations Coordinator
Norristown, PA
Full-time
Onsite
New Grad, Entry Level
$24/hr - $32/hrMontgomery County, PA is seeking a Technical Operations Coordinator to assist the Technical Operations Supervisor in supporting technology needs across various departments. The role involves responding to technical issues, maintaining hardware and software, and providing training and support to departmental personnel.
GovernmentLaw EnforcementPublic SafetySocial Assistance
Responsibilities
Assist the Technical Operations Supervisor in coordinating activities between all Supervision Services Departments with case management systems, as well as other applications such as CPCMS, JNET, PAJCIS and vendors
Support compliance with County policies and State and Federal legislation and standards
Provide technical assistance to assigned departmental personnel in support of computer hardware and software used in the application environment
Assist with data analysis extracted from case management systems to verify reports
Assist Technical Operations Supervisor with managing & maintaining hardware inventory, as well as conducting equipment inspections
Foster an environment that promotes diversity, equity and inclusion
Maintain a working knowledge of all hardware and software technologies used in the department
Train and support department personnel in the use of computer software and applications as needed
Demonstrate the ability to write, create, detail, and explain reports utilizing SQL and Crystal Reports
Collaborate with County Information & Technology Solutions Department and other vendors to meet technology needs of each department
Required to travel to various county buildings/offices on a daily/weekly basis; including offices in Pottstown, Willow Grove, Lansdale, Montgomery County Correctional Facility, Courthouse, One Montgomery Plaza)
Complete 16 hours of technology development training annually
Qualification
Required
Associate's Degree in Information Technology or an equivalent combination of education and experience may be substituted
Excellent written and oral communication skills
Excellent organizational skills
Knowledge of automated systems
Knowledge of computer languages
Knowledge of criminal justice system
Knowledge of department policies and procedures
Must be accurate, detail-oriented, organized, and have the ability to multi-task
Experience with MS Office products, SQL and Crystal Reports
Ability to work independently and in a team setting
Requires professionalism and a commitment to treating people with dignity and respect
Undergo a thorough pre-employment background investigation including drug screen
Company
Montgomery County, PA
Montgomery County is the third largest county in Pennsylvania.
Founded in 1964
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lee A. Soltysiak
Chief Operating Officer
Tom Bonner
Deputy Chief Operating Officer
Recent News
The Philadelphia Inquirer
2025-12-04
2025-08-27
The Philadelphia Inquirer
2025-06-14
Company data provided by crunchbase