USI Insurance Services · 6 days ago
Benefits Administrator II
USI Insurance Services is focused on providing a comprehensive suite of competitive benefits for its diverse population. The Benefits Administrator II is responsible for coordinating day-to-day customer service and supporting the internal service team, ensuring compliance with business requirements and facilitating communication between brokers and internal staff.
Commercial InsuranceConsultingEmployee BenefitsFinancial ServicesHealth InsuranceInsuranceRisk Management
Responsibilities
Mentor internal staff on products and processes. Assist with onboarding of new team members
Assist with quoting renewal alternatives and new business
Provide internal staff with follow-up communication. Includes approvals for Brokers on plan changes and open enrollment issues
Provide renewals to appropriate Brokers
Enter data into commission database
Respond to carriers, internal staff, and/or broker questions. Assist with claims and billing problems
Update client database on an ongoing basis. Create and maintain case files of critical client information based on implemented workflows
Assist with training Brokers
Communicate regularly with management and team members on all aspects of administration
Coordinate with internal team to ensure service and turn-around times meet Emerson Rogers standards
Develop and maintain strong working relationships with carriers and internal staff
Qualification
Required
3+ years of employee benefits experience
High School Diploma or GED degree required
Strong attention to detail
Efficient and accurate administrative and data entry skills
Ability to set priorities and manage deadlines
Ability to work independently and in a fast-paced, team environment
Strong verbal and written communication skills
Working knowledge of Microsoft Office Excel. Includes experience with formatting and formulas
Preferred
Prior experience in a group benefits environment preferred
Bachelor's degree a plus
Knowledge of Health and Ancillary plans, carriers, and quoting abilities preferred
Benefits
Medical
Wellness
Dental and vision
401(k)
Flexible spending and health savings accounts
Short and long-term disability
Life insurance
Other unique employer-sponsored and voluntary programs
Generous paid time off policy
Paid family leave benefit
Paid holiday time
Company
USI Insurance Services
USI Insurance Services is an insurance brokerage and consulting firm that delivers diversified insurance and financial services.
Funding
Current Stage
Late StageTotal Funding
$1BKey Investors
Kohlberg Kravis Roberts
2023-09-11Private Equity· $1B
2017-03-17Secondary Market
2017-03-17Acquired
Leadership Team
Recent News
USI Insurance Services
2025-10-25
2025-10-21
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