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Suncoast Credit Union · 20 hours ago

Mortgage Loan Consultant

Tampa, FL

Full-time

Hybrid

Mid Level

$53K/yr - $78K/yr

4+ years exp

Suncoast Credit Union is a recognized workplace that values community and employee growth. They are seeking a Mortgage Loan Consultant to advocate for mortgage loan applicants, ensuring effective communication and timely loan decisions while providing excellent member service.

BankingFinancial ServicesFinTech

Responsibilities

Interview members and record accurate information about the applicant(s) in the mortgage and consumer loan origination systems

Contact members regarding each mortgage file and in accordance with Suncoast service standards

Communicate with members to ensure the accuracy and integrity of submitted data

Analyze details and gather additional information necessary to ensure timely loan decisions

Ensure members’ understanding by answering questions, explaining preliminary documents and the next steps

Review and analyze all documentation to determine acceptability based on the portfolio or investor underwriting guidelines

Upload all documents to origination or Suncoast imaging system

Submit accurate applications with required supporting documentation to the underwriter

Recommend approval or denial decisions to the underwriter

Notify members of loan decisions by phone, electronic notification, or by mail

Prepare and mail approval or denial letters

Prepare and mail Regulation B letters advising members of additional information needed

Complete the Home Mortgage Disclosure Act for government monitoring information and record accurate data in origination systems for reporting purposes

Produce updated Loan Estimates based on qualified change of circumstances

Explain the content of the consumer mortgages preliminary disclosures, such as the term of the loan, rate, APR, closing costs, payment options, credit union paid closing costs, variable rate plans, and documentation requirements

Obtain the borrower’s Intent to Proceed before moving the file to processing

Utilize daily reports from the origination system to maintain the current status of assigned files

Maintain compliance with internal departmental policy and procedures regarding productivity and response time

Assist with reviewing tax returns and income verifications

Cross-sell Suncoast Credit Union products and services when applicable

Maintain knowledge and understanding of current mortgage products, regulatory compliance, and investor guidelines

Attend educational events to increase professional knowledge

Qualification

Mortgage lending experienceRegulatory compliance knowledgeBachelor’s degreeCommunication skillsTask managementDetail-orientedProblem-solving abilityConfidentiality

Required

Bachelor's degree in a business-related field, CCUE or PCUE designation preferred (A comparable combination of work experience and training may be substituted for education requirements)

4+ years of mortgage lending experience with a financial institution

Ability to prioritize tasks by effectively managing competing and changing priorities to meet required deadlines

Accurate, detail-oriented, and organized with task management

Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities such as TRID, HMDA, ECOA, FNMA, and PMI

Ability to analyze and resolve complex problems

Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators

Ability to communicate policies, practices, and procedures

Ability to maintain a high level of confidentiality