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Community Services Group - CSG · 1 day ago

Program Director

Pottsville, PA

Full-time

Onsite

Lead/Staff, Director/Executive

1+ years exp

Community Services Group (CSG) is a company dedicated to providing support for individuals with mental health and developmental disabilities. The Program Director plays a crucial role in managing and overseeing the Adult Intellectual and Developmental Disability Community Home Services, ensuring compliance with regulations and delivering quality care to clients.

CommunitiesHealth CareMental Health

Responsibilities

Manages program and employees in compliance with company policies and procedures and all regulatory standards

Monitors delivery of services to maintain quality of care

Oversees incident management and follow-up

Ensures compliance with regulations related to employee qualifications and training requirements

Approves employee leaves and schedules and authorizes or assigns overtime

Serves as a primary representative to all outside agencies

Develops program budget and monitors financial growth of program

Supervises location operations and oversees program policies and procedures

Interviews and hires employees and plans, manages, and directs work of employees

Oversees program employees to provide quality training, supervision, coaching, performance management, and guidance

Ability to establish, build and sustain professional contacts for the purpose of building networks of people with similar goals that support similar interests

Ability to identify and address problems and provide feedback as needed. Assures that the environment is structured and responsive to the identified needs of those being served

Demonstrates knowledge and skills in administration and in supervision of a multidisciplinary workforce

Oversees billing and manages referrals

Provides program outcomes and monitoring reports to stakeholders

Consults with program psychiatrist, or other delegated professionals, regarding clinical, medical and programmatic issues

Participates in quality assurance/quality management (QM) activities related to the programs specified in the QM plan

Develops program policy and helps to coordinate it with overall company and program goals, directs the daily operations, evaluates results, and recommends changes in programs

Knowledge of assessment procedures and the development of individualized goal plans

Knowledge of the prevention, detection, or treatment of MH or IDD

Knowledge of the programs of professional and voluntary MH or IDD organizations

Ability to manage an entire component or a variety of functions involving different components of a MH or IDD

Maintains 24/7 availability to the employees so emergencies may be minimized and so that care may be constant and effective

Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment

Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion

Qualification

Management experienceMental Health knowledgeIntellectual Disabilities knowledgeProgram developmentQuality assuranceSupervision skillsCultural competenceCommunication skillsProblem-solving skills

Required

Master's degree or above from an accredited college or university, one year work experience working directly with persons with mental illness and/or intellectual and/or developmental disability and at least one year supervision/management experience

Bachelor's degree from an accredited college or university, two years work experience working directly with persons with mental illness and/or intellectual and/or developmental disability and at least one year supervision/management experience