People Programs Manager jobs in United States
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Sierra · 1 day ago

People Programs Manager

Sierra is a company focused on creating a platform for better customer experiences through AI. They are seeking a People Programs Manager to design, launch, and manage core people programs, with an emphasis on onboarding and employee experience initiatives.

Artificial Intelligence (AI)Enterprise SoftwareSaaS

Responsibilities

Design, launch, and manage Sierra’s core people programs starting with a focus on onboarding as we scale
Creating a people program strategy to help iterate on and launch new programs such as performance, engagement, learning, and manager enablement
Partner closely with HR, Legal, Finance, and business leaders on organizational planning, talent initiatives, and company-wide people programs
Advise and support employees and leaders by providing clear guidance on people policies, programs, and best practices, backed by strong documentation and communication
Use data and insights to measure, iterate, and evolve programs, while staying ahead of trends in People Ops and employee experience

Qualification

People OperationsProgram ManagementData AnalysisOrganizational DevelopmentHR Tools FamiliarityGlobal Team SupportCommunication SkillsRelationship Building

Required

7+ years of experience in People Operations, HR Programs, Talent, or a related people-focused function within high-growth environments
Experience designing and scaling people programs across the employee lifecycle in fast-moving, global technology companies
Strong communication and relationship-building skills — able to partner effectively with executives, managers, and cross-functional teams
Exceptional program and project management capability, with the ability to drive complex initiatives from concept to execution
Analytical and systems-thinking mindset, comfortable using data, tooling, and process design to improve operational efficiency
A passion for building clarity, culture, and connection in a rapidly evolving startup environment

Preferred

Experience supporting or designing programs for global teams across multiple regions
Familiarity with HR tools and platforms (HRIS, onboarding systems, performance tools, etc.)
Background in organizational development, employee experience, or Learning & Development

Benefits

Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary Benefit Stipend giving people the ability to spend where it matters most
Free alphorn lessons

Company

Sierra

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Sierra provides a platform that builds and manages conversational AI agents for customer experiences.

Funding

Current Stage
Growth Stage
Total Funding
$635M
Key Investors
SoftBank Vision FundGreenoaks
2025-12-04Series Unknown
2025-09-04Series Unknown· $350M
2024-10-28Series Unknown· $175M

Leadership Team

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Bret Taylor
Co-Founder
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Company data provided by crunchbase