Hawthorne Lane · 1 day ago
Account Manager with HR Consulting Firm
Hawthorne Lane is a rapidly growing HR consulting firm known for its collaborative team environment. The Account Manager will support clients through proactive communication and manage complex accounts while providing strategic advice and overseeing project tasks.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Provides support to clients through proactive communication and virtual meetings
Assists in managing complex accounts and advising clients
Oversees analysis and strategy calls and enrollment meetings as needed
Effectively delegates assignments and works closely with the extended service team
Compiles, edits and finalizes slide decks, excel reports, data metrics to assist in client analysis and strategy
Be the point of contact to clients and act as their advisor and strategic arm within benefits
Qualification
Required
At least a year of experience in an external facing role to clients, customers or stakeholders
Ability to compose formal business emails and presentations
Strong attention to detail
Ability to manage time well
Enjoy working in a fast-paced environment
Strong across Microsoft Office products
Genuine love for Excel
Experience with database applications is a plus
Ability to work well across a team
Provide friendly, customer-service communication skills
Enjoy taking on new initiatives
Dependable and reliable across a team
Ability to not miss details or deadlines
Preferred
A Bachelor's degree is strongly preferred, but not required