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CoreCivic · 21 hours ago

SR DIRECTOR, WORKFORCE MANAGEMENT

Brentwood, TN

Full-time

Hybrid

Director/Executive

$144K/yr - $149K/yr

8+ years exp

CoreCivic is looking for a Senior Director of Workforce Management to lead their facility WFM team at their corporate HQ in Nashville, TN. The role involves providing strategic direction and leadership for all functional areas within the Workforce Management department, focusing on workforce planning and optimization across all business units.

Government

Responsibilities

Develops, supports and drives strategic objectives of the company's workforce management program to align with business unit needs and company goals

Manages the WFM department tasked with providing reviews and recommendations for process improvements related to staff deployment and schedules, analyses related to workforce management concerns and issues, and ad-hoc and standard reporting

Supervises support staff in the performance of their duties and evaluates as prescribed by company policy. This includes but is not limited to: training new employees, evaluating performance and preparing written performance appraisals, listening to concerns and effectively resolving disputes or issues, taking corrective or disciplinary action, developing work schedules for staff and approving leave requests. Routinely reviews staff payroll documents and use of overtime

Responsible for the oversight of contract compliance related to staffing and scheduling requirements. Provides reviews and feedback in areas of potential risks and threats taking appropriate corrective and/or preventive measures

Forms effective partnerships with facility management, business unit leadership and support areas to understand and address workforce management issues

Manages the development and maintenance of staffing patterns for existing facilities, including expansion and/or mission changes, and new business opportunities working with the Real Estate department as needed to provide efficient facility designs in terms of resource management

Manages the Operational Budget Management Process including flex budgets and off-cycle reviews by reviewing staffing patterns, relief factors and population changes to evaluate budgetary impacts

Identifies opportunities to enhance staffing and scheduling efficiency and to increase effectiveness in response to changing business needs. Initiates and implements enhanced workforce management practices

Conducts on-going analysis of relief factors; collects, analyzes and monitors workforce management metrics; and develops and distributes monthly reports as appropriate

Identifies technology needs related to areas of responsibility; initiates and implements industry technology and process improvement initiatives. Participates in the selection, development and implementation of workforce management systems as well as the ownership of their configuration and utilization from a business perspective

Conducts time and motion studies to establish standards for operational processes

Develops and delivers workforce management training materials and curriculum to appropriate FSC and facility personnel

Conducts and attends meetings, promotes communications and the proper flow of relevant information between the FSC, facilities, partners and external parties

Domestic U.S. travel may be required

Qualification

Workforce management experienceStaffing models developmentTimeMotion studiesAnalytical skillsProject planningTeam building skillsMicrosoft Office proficiencyWorkforce scheduling systemsOrganizational skillsSupervisory experienceExperience in 24-hour operationsKronos/Telestaff software

Required

Graduate from an accredited college or university with a Bachelor's degree in Business Administration, Organizational Management or a closely related field is required

8+ years of workforce management experience, including five years of supervisory experience is required

Experience building staffing models and performing time and motion studies required

Must possess strong analytical, project planning, organizational and team building skills

Proficiency in Microsoft Office applications and workforce scheduling systems is required

A valid driver's license is required

Minimum age requirement: Must be at least 18 years of age