JetBlue · 20 hours ago
Manager IT Enterprise Quality Assurance Loyalty
New York, NY
Part-time
Hybrid
Mid, Senior Level
$146K/yr - $170K/yr
5+ years expJetBlue Airways Corporation is seeking a Manager IT Enterprise Quality Assurance for their Loyalty program. The role involves creating testing strategies, leading EQA Engineers, and ensuring quality standards are met across the team while collaborating with product development teams.
Air TransportationTransportation
Responsibilities
Create a testing approach and assist SDETs and engineers in the implementation of a testing strategy which accounts for Automatized API & GUI level Regression, Performance, User Acceptance testing, Security and other forms of testing
Design a test approach to ensure that defects do not reach our customers and crewmembers
Assist the team in prioritizing the defects for developers and analyze product Quality and Project risks
Work with Product Development Teams to develop and understand product vision and testing requirements
Lead with team with a “shift left” test methodology
Responsible for Leading, developing and guiding EQA Engineers
Ensure that EQA Engineers adhere to EQA testing standards and methodologies
Analyse Test result and resulting defects, coordinate triage meetings toward early detection and mitigation of project delays
Ensures the right tool is used to Track requirements, Test Cases, Scenarios, Defects, establishing traceability, maintaining the records of Quality Controls required for compliance and certifying Software for release to production
Provides guidance to EQA Engineers toward Developing API and GUI Test Scenarios and Test cases, analysing requirements and providing Test Estimates
Ensures quality, efficiency and consistency across all team Engineers
Collaborates with other IT Managers to ensure projects meet milestones and deliverable dates
Monitors, develops and delivers report statistics on problems and issues
Take a significant role in the development of crewmembers to support their engagement, growth, goal achievement
Makes recommendations regarding the acquisition and/or implementation of software to increase IT EQA Quality
Focused and driven to excellence to ensure quality of deliverables
Communicate to internal and external stakeholders and escalate issues and risks as necessary
Provide excellent problem solving and structured thinking to deliver creative solutions
Provide excellent customer service and an understanding of how IT is ultimately delivered to the Customer
Work in a fast-paced environment, work well with others and complete tasks with minimal supervision
Work flexible hours and be available to respond on short notice
Qualification
Required
Bachelor's degree or foreign equivalent degree in Computer Science or related technical field followed by 5 years of progressively responsible experience in Test Automation
5 years of experience in the travel / transportation industry
5 years of experience in Scrum Methodology
3 years of experience with customer loyalty program operations
2 years of experience implementing automated test frameworks for both API and GUI
5 years of experience testing complex integrated systems, including REST API, Batch Jobs and File Processing
5 years of experience developing end to end test strategies and implementing Black Box and White Box Testing
Demonstrated knowledge of Mobile App Testing
Demonstrated knowledge of Java
Demonstrated knowledge of SDLC
Demonstrated knowledge of Functional, System, Integration, Unit and Regression tests
Demonstrated knowledge of Testing web applications, API, Mobile applications in a MS Azure environment
Company
JetBlue
When JetBlue first took flight in February 2000, our founding goal was to bring humanity back to air travel, and over two decades later, we still put our customers, crewmembers and communities at the center of everything we do.
10001+ employees
H1B Sponsorship
JetBlue has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (21)
2023 (31)
2022 (28)
2021 (11)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
$400M2024-08-12Post Ipo Debt· $400M
2002-04-12IPO
Leadership Team
Ursula Hurley
Chief Financial Officer (CFO)
Joanna Geraghty
President and chief operating officer
Recent News
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