The US Oncology Network · 1 day ago
Patient Benefits Representative
Suffolk, VA
Full-time
Onsite
Mid Level
3+ years expThe US Oncology Network is a leading healthcare organization focused on cancer care and blood disorders. They are seeking a Patient Benefits Representative to support their Harbourview location in Suffolk, responsible for managing patient insurance information and facilitating financial assistance.
CommunitiesHealth CareMedicalOncologyTest and Measurement
Responsibilities
Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses
Assesses patients' ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms
Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form. Completes appropriate reimbursement and liability forms for patient’s review and signature. Forwards appropriate information and forms to billing office
Responsible for obtaining insurance pre-authorization or referral approval codes prior to each treatment
Ensures that patient co-pay amount is correctly entered into system (or conveyed)
Verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs)
Stays current on available financial aide. Develops professional relationships with financial aide providers. Networks with financial aide providers to obtain leads to other aide programs
Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient’s records
Maintains updated manuals, logs, forms, and documentation. Performs additional duties as requested
Qualification
Required
High school diploma or equivalent required
Minimum three (3) years pre-services coordinator experience required
Proficiency with computer systems and Microsoft Office (Word and Excel)
Demonstrated knowledge of CPT coding and HCPS coding application
Must be able to verbally communicate clearly and utilize the appropriate and correct terminology
Must be willing to travel to all clinic locations as needed
Preferred
Two (2) years of patient benefits experience preferred
Company
The US Oncology Network
Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home.
10001+ employees
H1B Sponsorship
The US Oncology Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2010-12-30Acquired
Leadership Team
R. Steve Paulson
National Policy Board Executive Committee
Recent News
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