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SFM - The Work Comp Experts · 1 day ago

Insurance Premium Auditor-Workers' Compensation

Bloomington, MN

Full-time

Hybrid

Entry, Mid Level

2+ years exp

SFM - The Work Comp Experts is a dedicated workers’ compensation partner that values employee input and work-life balance. The Insurance Premium Auditor is responsible for conducting premium audits on worker’s compensation insurance policies, ensuring accuracy in the premiums paid by policyholders through detailed analysis of payroll and business records.

Financial ServicesHealth CareHuman ResourcesInsurance

Growth Opportunities

Responsibilities

Performs internet (MyPayroll), mail-form or telephone premium audits as assigned on less complex accounts with premiums typically less than $10,000. This includes:

+ analyzing the policyholder’s financial reconciliations to ensure a match

+ comparing the policyholder’s payroll records with the estimated or actual payroll reported. reconciling the appropriate job classification code with the code reported by the policyholder and adjusting premium accordingly

+ determining the scope of operations by reviewing contracts between the policyholder and other entities and applying workers’ compensation statutes and rules to determine whether a true independent contractor relationship exists

Summarizes all exposure information in accordance with policy contract, terms, such as MWCIA, NCCI, WCRB and MWCARP requirements, state-applicable rules, and Company best practices. Communicates audit results to the policyholder and reconciles any differences. Conveys pertinent information gained or determined by analysis of the policyholder’s records to agents, marketing underwriters, and other team members

Processes audits to determine current premium base by entering audit results in the database

Takes advantage of learning opportunities to develop, update and expand skills, knowledge and abilities and applies learning. Keeps apprised of current audit rules and regulations and company best practices

Provides high quality customer service to agents and various policyholders by professionally receiving and appropriately responding to telephone inquiries related to premium billing and premium audits. Maintains appropriate interactions with persons both within the organization and externally

Handles the dispute process according to SFM’s specifications or the other contract, working with policyholder, agent, and other entities as needed

Qualification

Workers' compensation auditingAccounting practicesAnalytical skillsMS Office proficiencyCommunication skillsCustomer service skillsProblem resolutionTime managementOrganizational skillsCritical thinking

Required

Bachelor's Degree or Associate's degree with emphasis on accounting/finance or similar field preferred; or two years' experience reviewing and processing premium audits or working with financial data in an accounting, business office, bank or insurance environment, or something similar

Workers' compensation and/or casualty insurance auditing experience desired

Excellent customer service skills

Good math skills and knowledge of accounting practices with analytical capabilities and detail oriented

Knowledge of MWCIA, NCCI, WCRB and state applicable rules is a plus

Strong verbal and written communication skills

A high degree of personal integrity

Strong professional judgment, problem resolution, and critical thinking skills

Excellent organizational skills and ability to work with minimal supervision

Ability to comprehend and interpret policies, procedures, laws, regulations and guidelines

Proficient in MS Office software applications (Excel, Word, etc.)

Excellent time management skills and is able to work well within a team or individually

Ability to work in Corporate Headquarters when needed

Benefits

Affordable Medical, Dental, Vision Insurance, HSA, FSA

Flexible hybrid work environment

Traditional and Roth 401(k) plans with company match

Company contributions to help pay off student loans

Monthly home internet allowance

Free life insurance, STD & LTD

Opportunities for annual gainshare bonus

Pet insurance

Generous PTO

9 paid holidays

Paid parental leave

Annual company-wide volunteer day

Discounts on gym memberships, fitness apps and weight loss programs

Adoption financial assistance

Company

SFM - The Work Comp Experts

SFM is the largest workers’ compensation insurer in Minnesota and a leader regionally, serving more than 35,000 businesses of many types and sizes based in Minnesota, Indiana, Iowa, Kansas, Nebraska, South Dakota, Tennessee and Wisconsin.

Founded in 1984

Bloomington, Minnesota, USA

201-500 employees