EOS IT Solutions ยท 1 day ago
Data Center Technician (Fiber Spec Operations)
New Albany, OH
Full-time
Onsite
New Grad, Entry Level
$24.03/hr - $33.66/hrEOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services. They are seeking a dedicated Data Center Technician to join their infrastructure engineering team, responsible for the installation, service, maintenance, and repair of low voltage cabling and data center equipment.
CollaborationData CenterInformation TechnologyInternet of ThingsIT InfrastructureLogisticsProfessional NetworkingSecuritySupply Chain ManagementVideo
Responsibilities
Install, service, and maintain low voltage category cabling and communications cabling
Pull cables, rack and stack equipment, and assist with cable management tasks within the infrastructure
Clean fiber and copper connections and perform basic troubleshooting
Follow Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines
Operate work ticket systems and interfaces for infrastructure management
Read and validate port maps, and perform basic troubleshooting
Conduct power distribution and cable management tasks within the infrastructure
Coordinate with other team members to ensure efficient project and work order completion
Follow company procedures and safety regulations, providing necessary information to operations management
Complete necessary documentation in written and electronic formats according to company standards
Maintain equipment and supplies inventory as required
Respond to emergency situations during or after hours to resolve immediate client concerns and meet service level agreements (SLAs)
Escalate complex technical issues to senior team members as needed
Conduct Service Swaps of live networking devices
Attend meetings, workshops, training, and seminars to gather information required to perform job functions
Collaborate with team members to achieve performance targets established by leadership
Step in for the Lead Field Technician on a short-term basis, as needed
Suggest process improvements to enhance efficiency and service quality
Qualification
Required
Associate degree or certification in a technology services/technical discipline, or equivalent work experience
Experience in installing, servicing, and maintaining low voltage cable infrastructure systems
Ability to install, terminate, and test low voltage cables
Familiarity with industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code
Strong customer/client service orientation with effective communication and interpersonal skills
Valid driver's license and ability to safely drive company vehicles
Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds
Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus
Three-dimensional vision, ability to judge distances and spatial relationships
Ability to identify colors and give and receive information through speaking and listening skills
Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms
Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend
Preferred
Industry and manufacturer-specific certifications preferred (e.g., BICSI TECH, Corning TS-LAN500)
Benefits
Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
10 Days of Paid Time Off (PTO) annually
Occasional overtime and bonus opportunities
12 Paid Holidays
6 Sick Days (available after 90 days of employment)
401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
Company
EOS IT Solutions
A leading Video Collaboration, IT Services and Global Logistics company offering solutions worldwide
Founded in 2008
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Daniel Strain
CEO
Recent News
Company data provided by crunchbase