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Home Franchise Concepts · 1 day ago

National Sales Manager

United States

Full-time

Hybrid

Entry, Mid Level

$80K/yr - $90K/yr

1+ years exp

Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Sales Manager plays a critical role in supporting franchise owners and their sales teams to drive consistent, profitable growth by serving as a virtual sales coach and strategic resource.

Real EstateRetailVirtual Reality

Responsibilities

Coach franchise owners and salespeople on Kitchen Tune-Up and Bath Tune-Up’s proven 5-step sales process

Conduct virtual one-on-one and small-group sales coaching sessions

Review sales performance, behaviors, and activity metrics to identify opportunities for improvement

Provide actionable feedback, role-play scenarios, and skill development plans to improve close rates, average ticket, and customer experience

Travel to franchise locations as needed to provide in-field coaching and support

Shadow sales appointments and provide post-call feedback and coaching

Support new franchise launches, struggling locations, or targeted performance initiatives

Reinforce best practices for in-home consultative selling

Coach owners and sales leaders on sales management fundamentals, including accountability, pipeline management, forecasting, and follow-up

Help franchisees build repeatable sales rhythms, meeting cadences, and performance expectations

Support owners who manage sales teams but do not have a dedicated sales manager

Lead virtual and in-person sales trainings for small and large groups

Present at trainings, and annual conventions

Develop and deliver engaging training content that aligns with system standards

Adapt training delivery to different experience levels, from new hires to veteran salespeople

Create and maintain sales tools, coaching resources, and training materials

Collaborate with the National Sales Director to evolve sales strategies and initiatives

Serve as a trusted sales resource for franchise owners seeking guidance, clarity, or support

Maintain consistency in messaging, methodology, and expectations across the franchise system

Qualification

Sales CoachingSales ManagementConsultative SellingData AnalysisPresentation SkillsCoaching MindsetTrust BuildingCommunication SkillsActive ListeningOrganizational Skills

Required

Proven experience in sales coaching, sales leadership, or sales management

Strong understanding of consultative, in-home or B2C sales environments

Demonstrated ability to coach both individual contributors and business owners

Comfort working in a franchise or multi-location environment is a plus

Strong presentation and facilitation skills, including large-group training

Ability to influence without authority and build trust remotely

Coaching mindset with a passion for developing people

Strong communication and active listening skills

Ability to analyze sales data and translate insights into clear actions

Confident, credible, and adaptable training style

Highly organized with strong follow-through

Comfortable balancing virtual work with periodic travel

High School Diploma or equivalent

1 year of experience in Sales, Sales Coaching, Sales Management

At least 1-3 years of experience in customer facing role, including sales, customer service, or coaching role, or Equivalent Combination of Education and Experience

Preferred

Experience in the kitchen and bath industry, home improvement, or remodeling is preferred but not required

Benefits

Medical, dental, and vision insurance

Flexible Spending Accounts (FSAs)

Health Savings Accounts (HSAs)

Supplemental life insurance

Annual discretionary bonus

401(k) retirement plan, which includes matching contributions equal to 100% of the first three percent of eligible compensation contributed and 50% of the next two percent

10 paid holidays

8 paid hours for associates to volunteer in their community

Open time off to support work-life balance