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BASF · 22 hours ago

Technical Service Specialist - Houston, TX

United States

Full-time

Remote

Senior Level, Lead/Staff

$75K/yr - $88K/yr

10+ years exp

BASF is a leading chemical company specializing in innovative and sustainable automotive solutions. The Technical Service Specialist will be responsible for the technical success of BASF’s automotive refinish products in the Houston market, focusing on product application training, customer demonstrations, and supporting sales efforts.

AgricultureChemicalIndustrial EngineeringManufacturingOil and GasProduct Research

Comp. & Benefits

No H1B

Responsibilities

Being responsible for the technical success of BASF’s automotive refinish products, in the Houston TX market

Working on coating technologies including solvent & waterborne base coat/clear coat systems, OEM paint approval process, new product and process development at the field level and affecting positive financial impact through product usage and application training

Training and developing our Body Shop and Distribution customers, you will make process improvement recommendations that can be highly valuable to end users

Leading new product and customer demonstrations, being proficient in product application, selling and implementing new products, and generating a positive experience with BASF-branded products

Participating in the technical aspects of the sales process

Leading customer training to ensure BASF product proficiencies and product conversions of new BASF customers

Working with the BASF team to help meet and exceed new business and financial targets

Adding value to our customers through root cause analysis, trouble-shooting technical applications, and color match issues

Qualification

Automotive Refinish expertiseCoating technologies knowledgeProduct application proficiencyMicrosoft Office proficiencyCRM expertiseTrainingDevelopment skillsTroubleshooting skillsRoot cause analysis

Required

HS Diploma (or equivalent) coupled with relevant experience

At least 10 years of industry experience preferably as a Refinish Technician

Strong understanding of competitive products and tools

Proficient with BASF's current Automotive Refinish products and technology tools (a plus)

Ability to utilize Microsoft Office tools to lead presentations focused on introducing new products to the market and supporting a better understanding of BASF-branded products