City of Desert Hot Springs · 3 weeks ago
Senior Center Receptionist
Desert Hot Springs, CA
Full-time
Onsite
Mid, Senior Level
3+ years expThe City of Desert Hot Springs is seeking a Senior Center Receptionist to greet and assist visitors and residents while providing information on various program inquiries. The role involves answering phone calls, maintaining inventory, and ensuring a welcoming environment for all who enter the facility.
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Responsibilities
Acknowledge and assist all persons that enter the building with eye contact, a smile and professional greeting
Answers all incoming phone calls with professionalism in order to provide information, transfer to appropriate party or take messages
Retrieves and reviews voicemails throughout the day, returns calls or relays messages accordingly
Provides factual information which may require interpretation of policies and procedures
Proactively communicates problems or delays to those affected
Ensure all visitors are identified, have been signed in/out and do not cross the red line until directed
Complete and maintain inventory of equipment, all office and art supplies, and food orders; distribute supplies as necessary, assist with re-ordering as needed
Communicate clearly and concisely, orally and in writing
May assist other staff as needed and with overflow work as assigned
Qualification
Required
High School diploma or equivalent and three years customer service experience
Current and valid CPR and first aid certificate issued by the American Heart Association
Valid California driver's license with a good driving record at time of appointment
Knowledge of local government organization and functions
Knowledge of applicable laws, codes and regulations
Knowledge of uses of all appropriate equipment and/or tools to ensure workplace safety
Knowledge of safety principles, practices and equipment related to the work
Knowledge of standard office practices and procedures
Knowledge of record keeping principles and practices
Ability to maintain privacy and security of all members and volunteer information and access to such information
Ability to ensure compliance with policies and procedures related to safe work practices
Ability to multitask, understand and follow instructions
Ability to work independently
Ability to pass pre-employment screening/background/drug test
Skills to have a positive attitude and willingness to be a team player
Skills to work in socio-economic and multicultural community
Basic communication and telephone skills
Basic algebraic and accounting calculations including monetary transactions
Skills to effectively present information and respond to questions from directors, employees and general public
Effective interpersonal skills to maintain professional and positive relationships with members and staff
Skills in computer equipment and applications related to the work including Microsoft Office and Outlook
Benefits
Generous Vacation and Sick leave program
10 annual holidays and one (1) floating holiday
Civic Scholars Program
Medical, dental and vision coverage available to employees and dependents
Life insurance is paid by the City
Deferred Compensation Plan
Company
City of Desert Hot Springs
Local government known as "the Spa City!"
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-04-19
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