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A. Duie Pyle, Inc. · 1 week ago

Sales Operations Analyst

West Chester, Pennsylvania, United States

Full-time

Onsite

New Grad, Entry Level

A. Duie Pyle, Inc. is a family-owned business providing integrated transportation and distribution solutions throughout the Northeast. The Sales Operations Analyst supports the Sales organization by maintaining accurate data, producing recurring reports, and improving sales processes to drive customer engagement and team alignment.

Transportation

Responsibilities

Ensuring accurate sales activity, key accounts, performance, pipeline and territory data in Salesforce and other systems

Preparing and distributing recurring reports for Sales Leaders, and National Account Managers

Processing Quarterly sales incentives

Overseeing sales performance reviews (including managing databases or folders supporting review cycles)

Supporting National Accounts with customer data, reporting packages, and QBR preparation

Coordinating creation and updates of customized customer reports as needed

Supporting Quarterly Business Reviews (QBRs) with data pulls, slide preparation, and performance summaries

Being a primary resource for routine Salesforce questions, basic troubleshooting, and system navigation for the sales team

Conducting routine data cleanup, validation, and routine system audits to ensure data accuracy

Maintaining sales documentation, templates, and process guides

Assisting with system access coordination in partnership with IT

Coordinating new Sales Representative onboarding, including scheduling, system setup, and training on: Salesforce, Outlook Exchange, iPhone/mobile tools, Expense reporting tools, Sales Intranet and internal workflow systems

Maintaining and updating training and product knowledge materials at the direction of Sales Leadership

Supporting onboarding in tools, reporting standards, and basic RevOps processes

Supporting planning and coordination of customer engagement events

Assisting with trade show logistics, including booth setup coordination, hotel bookings, meeting appointments, and registration management

Maintaining and distributing the Sporting Event Ticket Log for Sales teams

Providing operational support for Sales Meetings, including materials preparation, agenda coordination, and reporting packages

Helping standardize, document, and maintain sales processes and operational workflows

Partnering with Marketing to ensure accurate lead assignment and tracking

Working with Finance and Sales Leadership to gather data for forecasting, budgets, and performance reviews

Collaborating with IT on user access needs and minor system configuration adjustments

Identifying opportunities for incremental process improvements that increase sales efficiency

Qualification

SalesforceSales ReportingData AnalysisSales Process ImprovementCustomer EngagementTraining SupportEvent CoordinationCross-Functional Coordination

Required