Site Specialist, Corporate Real Estate jobs in United States
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FINRA · 1 week ago

Site Specialist, Corporate Real Estate

FINRA is a financial industry regulatory authority, and they are seeking a Site Specialist for their Corporate Real Estate team. This role supports workspace management and facilities operations to ensure seamless workplace experiences for staff and visitors.

FinanceFinancial ServicesNon Profit
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Culture & Values

Responsibilities

Manage hotel reservation system and resolve workspace booking issues for assigned location(s)
Utilize excellent customer service skills to troubleshoot space/facility navigation and reservation process issues and provide timely guidance to employees and visitors at all levels, in a professional and client-focused manner
Manage and maintain conference rooms and meeting spaces to ensure professional, well-organized areas; ensure equipment functionality and room readiness with minimal supervision
Process and coordinate facility service requests through FM Interact system; liaise with contractors, building management, and internal staff to resolve issues
Support oversight of vendor maintenance activities and ensure compliance with FINRA procedures; maintain vendor documentation, insurance certificates, and maintenance schedules
Process invoices, purchase requisitions, and staff relocation coordination; manage regional supply inventory and ordering processes
Track equipment locations, serial numbers, and building operation supplies; coordinate with maintenance personnel on inventory management
Maintain organized facility records, work orders, and vendor documentation; ensure adherence to established facilities procedures and policies
Monitor and document workspace utilization and facility performance metrics; prepare status reports on facilities operations and system effectiveness
Work autonomously on routine tasks while escalating complex issues appropriately
Demonstration of FINRA’s values
Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity

Qualification

Facilities coordinationReservation systemsMicrosoft Office SuiteCustomer serviceVendor managementOrganizational skillsCommunication skillsProblem-solving skillsAttention to detail

Required

Associate's degree or higher in Business Administration, Facility Management, or related field; or equivalent combination of education and related experience required
Minimum four (4) years of experience in facilities coordination, administrative support, or customer service
Experience with reservation systems and facilities management software
Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook)
Excellent organizational skills with attention to detail
Outstanding communication and customer service skills
Professional demeanor and ability to interact effectively with all levels of staff
Problem-solving skills with proven ability to make independent decisions within established guidelines and procedures
Ability to effectively coordinate multiple priorities in a professional environment

Preferred

Experience with procurement processes and vendor coordination preferred

Benefits

Comprehensive health, dental and vision insurance
Basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal
401(k) plan with company match
Additional FINRA-funded retirement contribution
Tuition reimbursement
Commuter benefits
Adoption assistance
Backup family care
Surrogacy benefits
Employee assistance
Wellness programs
Generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days
Two volunteer service days
Military leave
Jury duty leave
Bereavement leave
Voting and election official leave for federal, state or local primary and general elections
Care of a family member leave (available after 90 days of employment)
Childbirth and parental leave (available after 90 days of employment)
Nine paid holidays

Company

The Financial Industry Regulatory Authority (FINRA) is an independent regulator for securities firms doing business in the U.S. It is a sub-organization of Thrivent.

Funding

Current Stage
Late Stage

Leadership Team

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Michael Solomon
Executive Vice President of Examinations and Membership Application Program
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Omer Meisel
Executive Vice President of the National Cause and Financial Crimes Detection Program
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