Elastic · 7 hours ago
Outreach Program Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$113K/yr - $179K/yr
8+ years expElastic, the Search AI Company, enables everyone to find the answers they need in real time using all their data. As a Senior Outreach Program Manager, you will lead the strategy and execution of the outreach platform to grow the sales pipeline, collaborating with various teams to optimize outreach strategies and ensure alignment across business functions.
AnalyticsCloud ComputingOpen SourceSaaSSearch EngineSoftware
Responsibilities
Develop Outreach Strategy & Playbooks: Design and continually refine outreach strategies and playbooks, taking into account key variables like inbound/outbound focus, personas, verticals, messaging stages, and solution plays
Outreach Platform Management: Lead all aspects of the daily configuration and performance of Outreach.io, ensuring functionality that meets the evolving business goals while driving measurable results
Cross-Functional Collaboration: Work in partnership with multiple teams to synchronize messaging and optimize campaign performance, aligning outreach capabilities with broader demand generation strategies
Content Development & Optimization: Partner with internal teams to build and run email sequence strategies, LinkedIn outreach, and other prospecting materials. Ensure all content is up-to-date, relevant, organized and tailored to specific personas and customer segments
Performance Analytics & Reporting: Analyze metrics such as sequence performance, email reply rates, opt-out rates, call connect rates and A/B test results. Provide data-driven recommendations and insights to refine content, sequences, and processes. Present findings and performance reports to leadership
Training & Enablement: Develop training materials and documentation in partnership with Sales Enablement to enable onboarding of new reps and continuous Outreach.io usage
Campaign Prioritization & Execution: Collaborate with marketing and sales leadership to prioritize and define outbound campaigns and set sequence goals aligned with overall business objectives
Governance & Best Practices: Establish and carry out standard processes for Outreach.io content creation, sequence management, and reporting governance to ensure consistency and scalability across teams
System Integrations & Troubleshooting: Collaborate with IT and Sales Operations teams to ensure smooth integrations with Salesforce, Seismic, LinkedIn Sales Navigator, conversational intelligence tools and troubleshoot any system issues that may arise
Reporting & Data Analysis: Partner with Sales Operations to craft and implement reporting infrastructures that measure the success of outreach programs
Role Success Indicators: Engagement Metrics: Increased open, reply, and connect rates. Pipeline Metrics: Growth in Sales Qualified Leads (SQLs), pipeline, and revenue contribution from outreach activities. Content Performance: Positive conversion rates, A/B testing rates, and sequence efficiency
Qualification
Required
8+ years of B2B SaaS experience, with 2+ years of hands-on experience with the Outreach.io platform
1+ year in a SDR, Sales, or Field Marketing role using Outreach.io
Outreach.io Administrator Certification is a significant advantage
Strong proficiency with Salesforce CRM and its integration with sales engagement tools
Experience configuring and optimizing Outreach.io to meet reporting, workflow, and business requirements
In-depth understanding of sales and marketing messaging, with the ability to craft compelling, sales-ready content that drives engagement and conversion
Proven track record analyzing performance data, identify actionable trends, and recommend strategic adjustments
Experience with A/B testing, conversion tracking, and engagement metrics to optimize sales efforts
Strong cross-functional partnership skills, with a consistent record of working closely with teams across sales, marketing, and operations
Excellent interpersonal skills, both verbal and written, and ability to present insights and recommendations to leadership teams
A proactive problem-solver who can troubleshoot issues, optimize workflows, and continuously look for innovative ways to improve outreach efficiency
Benefits
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with a minimum of 16 weeks of parental leave
Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings
Company
Elastic
Elastic builds software to make data usable in real time and at scale for search, logging, security, and analytics use cases.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$162MKey Investors
New Enterprise AssociatesIndex VenturesBenchmark
2018-10-04IPO
2018-05-03Secondary Market
2016-07-01Series D· $58M
Leadership Team
Ashutosh Kulkarni
CEO
Shay Banon
Chief Technology Officer
Recent News
2026-01-22
2026-01-22
2026-01-20
Company data provided by crunchbase