Aon · 2 days ago
Operations Specialist I
Fort Washington, PA
Full-time
Hybrid
Entry Level
$45K/yr - $52K/yr
1+ years expAon is seeking an Operations Specialist I to join their team in Fort Washington, PA. The role involves maintaining processes for the Affinity Life & Health program, ensuring timely and accurate claim handling, and providing support to clients and carrier partners.
ConsultingProfessional ServicesRisk Management
Responsibilities
Maintain established processes for the Affinity Life & Health program, including preparing account data for claim handling and remitting 1st reports of claims in a timely and accurate manner to our carrier partners
Perform daily QC of policy issuance and correspondence processing. Interface with the client, when necessary. Be empathic and reassuring to the client, explaining our process and assuring them that the carrier will handle the claim effectively
Work with carrier partners on claim coverage issues. Provide responses and additional documentation independently in a complete, careful and error-free way
Manage the daily Premium Suspense Report
Interface with the client by email to request additional information and prepare letters to respond to client requests
Work with carrier partners. Independently provide additional information in a complete, careful and error-free way
Independently follow up with clients via email and written communication
Provide back up support to Customer Service Team regarding escalated coverage issues
Other miscellaneous duties as assigned
Qualification
Required
1-2 years of office work experience, insurance industry experience preferred
Demonstrated use of sound judgment skills with solid decision-making abilities
Excellent, proven verbal and written communication skills
Ability to multi-task and independently prioritize work
Independent problem-solving skills
Strong PC skills - proficiency in Word and Excel
Strong customer service focus
Ability to apply basic math skills
Attention to detail with a high level of accuracy
High School Diploma or GED
Preferred
Professional Liability Insurance - preferred
Life, Accident and Health insurance license - preferred
Proven record of claims reporting and carrier interface on claims - preferred
Demonstrated knowledge and use of underwriting guidelines - preferred
Life, Accident and Health license preferred - must be obtained within 6 months of hire date
Benefits
A 401(k) savings plan with employer contributions
An employee stock purchase plan
Consideration for long-term incentive awards at Aon’s discretion
Medical, dental and vision insurance
Various types of leaves of absence
Paid time off, including 12 paid holidays throughout the calendar year
15 days of paid vacation per year
Paid sick leave as provided under state and local paid sick leave laws
Short-term disability and optional long-term disability
Health savings account
Health care and dependent care reimbursement accounts
Employee and dependent life insurance and supplemental life and AD&D insurance
Optional personal insurance policies
Adoption assistance
Tuition assistance
Commuter benefits
An employee assistance program that includes free counseling sessions
Company
Aon
Aon is a global provider of risk management, insurance and reinsurance brokerage, human resources solutions, and outsourcing services.
10001+ employees
H1B Sponsorship
Aon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (19)
2023 (13)
2022 (1)
2021 (21)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$1.94BKey Investors
Citibank NABerkshire Hathaway
2023-10-24Post Ipo Debt· $1B
2021-05-17Post Ipo Equity· $942.6M
1987-01-01IPO
Leadership Team
Alejandro Galizia
CEO Latin America, AON
Andy Marcell
CEO Global Solutions
Recent News
Yahoo Finance
2026-01-05
Life Insurance International
2026-01-05
Company data provided by crunchbase