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Family Dollar · 21 hours ago

Merchant Assistant Fd

Chesapeake, VA

Full-time

Onsite

New Grad, Entry Level

Family Dollar is a retail company seeking a Merchandising Assistant to provide diversified support for buyers in a dynamic work environment. The role involves managing supplier relationships, creating purchase orders, and ensuring the efficient operation of assigned departments.

Retail

Responsibilities

Cultivate and collaboratively work to maintain relationships with Buyers, MA team and cross functional business partners. Become a go to resource and expert in your category and responsibilities

Attend team and cross functional meetings, preparing any needed documentation and reports to support the agenda

Actively contribute – sharing insights, providing updates, capturing notes, actions and manage next steps

Accountable for key responsibilities in the Supplier, SKU & PO creation and maintenance processes

Act a project manager to ensure all tasks and deadlines are achieved. Kicking off the process with workflow submissions and performing any needed follow up as request work through each process

Act as liaison between Data Management, Suppliers, Private Brands and THT

Vet all required paperwork and ensure it has been filled out and submitted correctly

Proactively communicates with suppliers, providing updates to suppliers as needed

Responsible for follow-up online reviews and seasonal buys to ensure all items and documentation are maintained in trackers utilized by cross functional business partners

Communicate regularly and consistently with suppliers obtaining new product information, along with pricing, description, case pack, supplier, UDA and UPC updates, ensure work is submitted and completed by responsible team members

Owns compiling needed data and makes decision on SKU attributes, ensuring accuracy rating of 90% or higher for new item set up/maintenance and price changes submissions

Partner with Data Management, Managers and other MAs if needed to prioritize and complete set up

Creates purchase orders in an accurate and timely manner for buyers across multiple departments

Follows up on all late orders and upcoming shipments and completes balances as needed

Completes all purchase order modifications including but not limited to delivery extensions, cancellations, and cost & retail changes

Responsible for sample and ticket processes

Manage VMR samples and processes

Collect, review and proof product samples, prior to shipment, to ensure all information is correct and in line with Family Dollar Guidelines

Handle disposition of rejected samples

Initiates ticket request to supplier, verify ticket scans and validate SKU information is correct. Last line of defense to ensure information is correct prior to shipping to stores

Manage the marketing projection tool - DemandTec

Partner with Buyers and Suppliers to ensure accurate documentation

Enter pricing, deals, projections, scan allowances and co-op

Responsible to maintain key tracking documents utilized in monthly financial roll ups

Responsible for resolving customer complaints, issues and special requests

Partner with suppliers, Private Brands and Global Sourcing as needed based on complaints, issues and requests that arise

Provide compensation to customers to reimburse them for issues (Gift Card Program)

Track customer information creating a data base that allows team to review and analyze, finding patterns within customers/products and calling out opportunities to Leadership

Self directs personal and professional development to successfully transition into exempt roles with progressive responsibilities

Maintain proficiency in internal computer systems - Retek, Pro3, and SharePoint

Utilize in house training site to continue personal development and hone skillset in Excel, Word, and SQL Developer

Peer coach new MAs - provide training, support and guidance. Share your knowledge and expertise

Other job-related duties as assigned

Qualification

Retail experienceData ManagementSKU CreationPO CreationMicrosoft Office SuiteCommunication skillsOrganizational skillsProblem solvingTeam playerAttention to detail

Required

40+ work hours per week with ability to work consistently and independently in an office work environment or remote

Reliable transportation to and from office

Demonstrates a positive attitude towards working in a team environment; understands others' roles; 'rolls up his/her sleeves' when necessary, in order to get the job done

Seeks help from others when necessary

Accurately submits requests with 100% accuracy

Successfully meets and exceeds expectations by delivering superior customer service to all internal and external customers

Ability to prioritize projects, work independently and multi-task while maintaining focus and composure

Ability to effectively communicate with internal customers and vendors

Demonstrates an outlook that doesn't reflect a 'that's not part of my job' attitude when the need arises to assist with duties and responsibilities located outside of the assigned duties of the position

Crosstrain and serve as backup to other merchandise data related areas as needed

Education: High school or GED required

Job Related Skills: Proven track record in priority setting and managing multiple tasks and strong written and communication skills with excellent organizational skills. Applicant must have high attention to detail, strong work ethic and ability to work in a fast-paced environment. Knowledge of Microsoft Office Suite tools – Excel, Word, etc. is required

Preferred

College Degree preferred

Retail experience is preferred

Company

Family Dollar

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When it comes to getting value for everyday items for the entire family in an easy to shop, neighborhood location, Family Dollar is the best place to go.

Founded in 1959