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The Bridge · 1 day ago

Program Director (ACT) - Community Support Program

Bronx, NY 10455

Full-time

Onsite

Lead/Staff, Director/Executive

$90K/yr - $95K/yr

3+ years exp

The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. The Program Director for the Assertive Community Treatment (ACT) team will oversee clinical and administrative operations, ensuring compliance with health standards while providing community-based mental health treatment to individuals with serious mental illnesses.

Health CareMental HealthOutpatient CareRehabilitationResidential

Responsibilities

Oversee the clinical and administrative operations of a multi-disciplinary treatment team and report on activities to the Assistant Vice President of Community Support Programs

Direct practice and supervision of intake

Conduct clinical assessments and treatment planning

Provide regular supervision to all program staff

Ensures the team meets its performance outcomes as defined by NYS Office of Mental Health licensing standards, NYC Department of Health and Mental Hygiene (DOHMH) contracting standards

Oversee team incident reporting procedures and ensure team adheres to The Bridge IRC policy and procedures and follows recommendations and guidance of the IRC

Coordinate Assisted Outpatient Treatment (AOT) reporting and communication and ensure 100% compliance

Lead the daily organizational meetings and weekly service planning meetings

Train, supervise, and evaluate ACT staff

Conduct utilization review and quality assurance reviews to ensure that the ACT team operates in compliance with New York State Office of Mental Health guidelines and regulations and New York City Department of Health and Mental Hygiene operating standards

Supervise electronic charting in accordance with confidentiality regulations

Provide in-service training and promote staff development to ensure that staff have ACT core competencies and the ability to integrate effective community supervision responses

Promote integration of risk assessment and effective responses to reduce risk factors for recidivism and effective responses to reduce risk factors for harmful outcomes including arrest and incarceration, substance abuse, public disturbance, self-harming behaviors, ER visits, and medical and psychiatric hospitalization

Oversee, coordinate, and provide on-call 24-hour crisis consultation

Coordinate CAIRS reporting and compliance with other reporting as required by OMH and DOHMH

Coordinate collaboration and reporting with Health Homes

Coordinate Medicaid billing using electronic medical records to select billable progress notes and ensure team achieves billing targets defined by program budget

Ensure all eligible consumers have active Medicaid

Coordinate, in collaboration with medical staff, oversight of medication management systems, billing, storage, and ordering

Guide the team in effective use of service dollars to support consumer service plan goals and needs

Authorize: time sheets, ordering of supplies, vacation requests, and related administrative needs to maintain the smooth operation of the team

Provide culturally competent services in accordance with Bridge policies and procedures

Perform other duties as required by Co-Directors and executive staff

Qualification

Mental Health CounselingSupervisory ExperienceAssertive Community TreatmentClinical AssessmentsBilingual SpanishCulturally Competent Services

Required

Master's Degree or higher with licensure in one of the following areas – Social Work, Psychology, Mental Health Counseling (LMSW, LMHC, LCSW is preferred)

Candidates without a license will not be considered

At least 3 years of prior experience working in Mental Health or Substance Abuse, preferably with an ACT Team

Supervisory Experience is required