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Boston Red Sox · 22 hours ago

Event Manager

Boston, MA, United States

Full-time

Onsite

Mid Level

$65K/yr - $85K/yr

3+ years exp

Boston Red Sox is committed to creating memorable experiences for guests through unique events at Fenway Park. The Event Manager will act as the liaison between clients and operational departments, managing event details and maximizing revenue opportunities while ensuring a high level of service.

Sports

H1B Sponsor Likely

Responsibilities

Maintain strong relationships with clients and onsite personnel and ensure that event specifications are communicated and executed for a successful experience for the event planner and attendees

Able to manage large scale, ballpark wide events and/or multiple events at one time while balancing workload for past and future events

Prepare event documentation and coordinate with sales, operations, and clients to ensure a consistent high level of service

Review sales contracts as well as other important information, including payment terms and special concessions to ensure all deliverables are honored

Participate in site visits and planning meetings for upcoming groups

Event supervision on site on the day of event, including liaison with catering, security, facilities, AV, etc

Responsible for securing payment information and managing all accounting processes and procedures

Solicit post event follow up and feedback with clients

Investigate, resolve, and track all client feedback and recommend improvements

Complete data entry and provide accurate record keeping in Tripleseat

Attend industry networking events regularly (Meet Boston, MPI, PCMA, NACE, GBCVB, ILEA) to represent Evergreen Fenway/Boston Red Sox, to build relationships and drive business

Qualification

Event managementHospitality experienceClient relationship managementSalesforceTripleseatSocial TablesCustomer serviceInterpersonal skillsOrganizational skillsCommunication skillsCreativity

Required

Bachelor's degree is required

Minimum of 3 years in hospitality or event services management role required

Must have prior work experience within fast-paced, unstructured and frequently changing environments and industry experience within the hospitality or event industry is highly desired

Excellent interpersonal skills with an outgoing and service-focused personality

Confident and assertive personality with an ability to effectively influence others

High-energy and creative individual

Motivated and driven by customer feedback

Works well under pressure, able to multi-task with strong organizational skills

Strong level of intensity and commitment to providing a high level of customer service and professionalism

Ability to work adjusted office hours and have flexibility to work nights, weekends and holidays to execute events

Proficient in Excel, Word, PowerPoint, Zoom and Outlook

Preferred

Experience with Salesforce, Tripleseat, Social Tables a plus

Benefits

Annual incentive pay

Comprehensive benefits package

Company

Boston Red Sox

Glassdoor4.2

Major League Baseball club and member of the American League East Division. It is a sub-organization of Fenway Sports Group.

Founded in 1901

Boston, Massachusetts, USA

201-500 employees

http://www.redsox.com

H1B Sponsorship

Boston Red Sox has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)