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Motorola Solutions · 1 day ago

Customer Education Specialist - Flex US Remote

United States

Full-time

Remote

Entry Level

$60K/yr - $70K/yr

1+ years exp

Motorola Solutions is a global community focused on enhancing safety through innovative communication technologies. The Customer Education Specialist will be responsible for teaching agency customers and staff on the use of complex software products, conducting training sessions, and managing communication related to training schedules.

Cyber SecurityTelecommunicationsVideo

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services

Conducting on-site and remote training for the Motorola Flex software and the designated third-party software

Presenting training using a variety of classroom training methods, including lectures, flip charts, online projection, etc

Completing department-required reports within set standards

Managing communication with customer contact(s) related to the training schedule

Coordinating customer (agency) information between trainers

Operates under supervision from the Customer Education Lead

Relying on instructions and pre-established guidelines to perform the functions of the job

Qualification

Motorola Flex ProductMotorola Flex AdministrationTeachingTraining CoordinationCommunication

Required

High School Diploma or equivalent

1+ years of experience working with Motorola Flex Product

Must have a valid driver's license

This position is subject to working in high security areas governed by the US Department of Justice's 'Criminal Justice Information Services (CJIS) Security Policy' and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers

Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position