Natixis Corporate & Investment Banking · 1 day ago
Front Office IT Business Analyst (Support)
New York, NY
Full-time
Onsite
Mid, Senior Level
$115K/yr - $145K/yrNatixis Corporate & Investment Banking is seeking a Front Office IT Business Analyst to provide Level 1 functional and technical support for applications used in Global Markets activities. The role involves engaging with Front Office teams, addressing user support requests, gathering business requirements, and testing new features to enhance application functionality.
Financial Services
Responsibilities
Work closely with Trading desks to establish a trust relationship with traders
Responding to user inquiries and support requests related to IT applications, ensuring timely and effective resolution of issues
Logging, tracking, and managing incidents reported by users, ensuring they are resolved or escalated appropriately
Collaborating with traders and other stakeholders to gather and document business requirements for application features and enhancements
Conducting testing of new features, bug fixes, and system updates to ensure they meet business requirements and function correctly
Providing training to users on application functionalities and creating user guides or documentation to assist with application usage
Working closely with IT Development teams to communicate user requirements, prioritize issues, and facilitate the implementation of new features or enhancements
Monitoring the performance of IT applications to identify and address any issues that may affect user experience or operational efficiency
Providing regular updates on the status of incidents, requests, and ongoing projects to stakeholders and management
Engaging with Front Office teams to understand their workflows, gather feedback on application usage, and identify areas for improvement
Ensuring that all support activities are conducted in compliance with internal policies and industry best practices
Qualification
Required
Bachelor Degree in Computer Science / Finance
Experience in IT business analysis and/or IT Support Analyst functions for Front Office in the Finance industry
Knowledge of financial Products (Structured Products, Equity Options, Securities Lending, TRS, Repo, Interest Rate Derivatives and term structures, Credit bonds, CLO…) and their trade workflows
Knowledge and experience in one of the following: Equity trade execution and booking (Fidessa, Dash, Markitwire, Sophis or similar…), Credit Markets Trades and booking gateways, Structured products trades and workflows including documentation, Pricing, P&L and Risk management, Equity and Credit Instrument Data Referential (Listed Derivatives, Securities, Indices, and ETFs), RIMES of similar applications
Knowledge of SQL and FIX
Strong communication skills to effectively support the needs of the Front Office teams
Ability to quickly prioritize and multi-task in a fast-paced environment on multiple applications
Strong customer service focus
Strong analytical and problem-solving skills
Detail oriented with the ability to multi-task
Strong interpersonal and organizational skills
Preferred
Knowledge in Agile practices and methodologies is a plus
Benefits
Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.
Company
Natixis Corporate & Investment Banking
Natixis Corporate & Investment Banking is a financial institution offers banking, finance and capital markets services.
Founded in 2006
5001-10000 employees
H1B Sponsorship
Natixis Corporate & Investment Banking has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (2)
2022 (5)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$28.34M2024-07-15Debt Financing· $28.34M
Leadership Team
Morin Stephane
Deputy CEO
Olivier Delay
Americas CEO
Recent News
2025-11-12
Company data provided by crunchbase