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Helen of Troy · 2 days ago

Supervisor, Accounts Receivable & Credit Risk Management

El Paso, TX

Full-time

Hybrid

Senior Level

5+ years exp

Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across various regions. They are seeking a Supervisor for Accounts Receivable & Credit Risk Management who will lead a team responsible for monitoring risk exposure related to receivables and ensuring timely collections and reporting.

Consumer GoodsManufacturingRetailShopping

No H1B

Responsibilities

Responsible for monitoring and assessing the company’s exposure to risk as it relates to Receivables balances and new customer requests

This individual will be leading a team of AR Specialists, and Senior Specialists

Leadership expected to result in timely, accurate, and professional collections, claims management, and cash applications

Responsibilities also include accurate reporting of Receivables balances for Beauty, Housewares, and Health & Home operating units in the US, Canada, and Latin America to the upper management team

This individual will also be responsible for developing and fostering an engaging work environment which promotes a solid work/life balance, recognition for results, and displaying a positive culture influence on a regular basis

Provides timely and balanced coaching to the AR Specialist and Sr AR Specialists, and other staff as requested or needed, to ensure all department processes, expectations, and cultural initiatives are being adhered to in all areas

Takes bold actions to strengthen the business results

Willing to take unpopular stand to challenge the status quo

Thoroughly considers options when making decisions

Uses logic and data to improve performance and operations of the team

Attract, retain, and develop employees with high accountability and technical skills

Continuously complete performance assessment trending to identify areas of opportunity

Implement proper booster training to bridge skill gaps

Identify key people and set up training programs as part of career development/succession plans

Monitor the structure of the team (people) to ensure appropriate workloads, information flow and succession planning

Takes an active role in establishing department policies, procedures, processes, expectations, cultural initiatives, team building exercises, employee engagement, etc

Identify opportunities within our processes and present proposals which will lead to improved risk management, automation, and process efficiency

Analysis of customer financial statements, trade references, industry reports and reviews, etc. to determine appropriate level of credit exposure for existing and new customer accounts

Review and approve of system submissions of credit and debit transactions, as well as customer deductions through the Oracle Trade Management system that are for dollar amounts over the approval threshold of the AR Supervisors

Review the Credit Exception Report, which generates daily, showing all customer orders that have experienced a systematic 'Credit Check Failure' preventing shipment

This review is to determine if customer orders being flagged should be released for shipment or held until accounts issues are resolved

Complete all required month end reporting within the Corporate Finance calendar time-frame with no exceptions

Completion of these reports includes detailed commentary for delinquent balances and recommendations for reserves pertaining to doubtful accounts (Bad Debt Reserve)

Drives effective and timely communication with internal and external customers, as well as upper leadership

Performs other duties as assigned