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DARCARS Automotive Group · 1 day ago

Body Shop Manager

College Park, MD

Full-time

Onsite

Senior Level

$85K/yr - $110K/yr

5+ years exp

DARCARS Automotive Group is seeking an **Experienced *Body Shop Manager*** to lead their body shop operations. The Body Shop Manager will be responsible for developing business through various channels, directing shop employees, and ensuring high-quality repairs are completed in a timely manner.

AutomotiveRetail

Responsibilities

Increase sales growth, overall gross profit and percentage, net profit and percentage, and employee retention

Set standards, communicate and establish goals to ensure and develop action plans to facilitate improvement of business performance

Establish and maintain good working relationships with insurance adjusters

Monitor parts department orders to ensure timely parts availability

Monitor progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed

Hire, train, motivate, and monitor the performance of all body shop employees

Promote a team environment, communicate effectively with technicians, estimators, body shop staff and regional management

Continually improve the skill level of all personnel by facilitating training opportunities and on-the-job mentorship

Maintain the department’s safety according to applicable requirements and published procedures, including local ordinances, for dealership associates, customers, vendors and visitors

Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc

Establish and maintain good working relationships with customers to encourage repeat and referral business

Ensure that customer concerns and inquiries are handled immediately and according to company guidelines

Maintain high-quality service repairs

Maintain manufacturer and ICAR certifications for the shop

Stay current on new information technologies to improve business and efficiencies