4 Corner Resources · 2 days ago
HR Call Center Representative
Altamonte Springs, FL
Full-time
Onsite
Entry, Mid Level
$20/hr - $21/hr
2+ years exp4 Corner Resources is seeking multiple customer-focused HR Call Center Representatives to join one of their clients in the Orlando, FL area. This role offers an excellent opportunity to gain valuable HR experience in a high-volume, fast-paced environment, serving as the first point of contact for HR inquiries and assisting with various HR-related topics.
Human Resources
Responsibilities
Serve as the first point of contact for internal/external HR inquiries via phone and email
Manage and resolve employee issues with a focus on first-call resolution
Handle high volumes of inquiries while maintaining a professional and empathetic demeanor
Log interactions and maintain accurate case records in internal systems
Assist with HR-related topics such as employment verification, benefits, payroll, and more
Uphold confidentiality and ensure employee privacy in all communications
Guide employees through HR processes and provide accurate policy and procedure information
Collaborate cross-functionally with other departments to resolve concerns
Qualification
Required
Associate's degree with 4+ years of relevant experience OR Bachelor's degree with 2+ years of relevant experience
Previous experience in a call center environment
Strong verbal and written communication skills; ability to type 50+ WPM
Excellent problem-solving, multitasking, and organizational skills
Ability to remain calm and professional under pressure
Preferred
Background in HR functions such as payroll, benefits, timekeeping, or HRIS is preferred
Company
4 Corner Resources
4 Corner is a professional recruiting firm specialized in providing Information Technology, Marketing & Creative, Accounting & Finance
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase