Facebook ยท 1 month ago
Senior Provider Relations Representative - CGS
W@H Tennessee
Full-time
Hybrid
Mid, Senior Level
4+ years expFacebook is seeking a Senior Provider Relations Representative to join their DMEPOS team. The role involves providing education and training for network providers and developing training materials for virtual and onsite classes.
Computer Software
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Develops/prepares/reviews/updates all provider education materials. These may include: web-based training, computer-based training, ACT (ask the contractor) calls, outreach presentations/proposals, listserv articles, new highlights, calendar of events, job aids, resource tools, and web page content
Conducts/facilitates meetings, workshops, training classes, teleconferences with providers, provider groups, staff, suppliers, physicians, beneficiaries, referral agents
Develops relationships with providers, provider groups, staff, suppliers, physicians, beneficiaries, referral agents, state/local medical/professional associations
Responds to educational needs. Acts as liaison between division/above mentioned groups and appropriate state/federal agencies to ensure training needs are met
Responds to/resolves problems/issues identified through meetings, workshops, correspondence, etc
Performs administrative functions in support of education and training
Produces/generates various reports to management and provides feedback on activities to management
Contributes/participates/completes special projects as assigned
Qualification
Required
Bachelor's degree equivalency: 4 years job related work experience or an Associate's and 2 years job related work experience
Demonstrated skills related to training materials development
Demonstrated skills related to classroom presentations to large groups
Working knowledge/understanding of government healthcare programs, HIPAA policies, procedures
Demonstrated proficiency in word processing, spreadsheet, database software
Good judgment skills
Demonstrated proficiency in spelling, punctuation, grammar skills
Demonstrated verbal and written communication skills
Analytical and critical thinking skills
Basic business math proficiency
Ability to persuade, negotiate, or influence others
Ability to handle confidential or sensitive information with discretion
Ability to identify learning objectives
Strong course design skills to include use of media/other instructional methods
Ability to evaluate progress in addition to actual delivery of training sessions
Microsoft Office
Preferred
Experience developing virtual and onsite training classes
Medicare knowledge and experience
DMEPOS (Durable Medical Equipment Prosthetics, Orthotics and Supplies) experience
Benefits
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Company
The Facebook company is now Meta. Meta builds technologies that help people connect, find communities, and grow businesses.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Arunava Chatterjee
Executive Director of Ghost Black Operations & CEO & CTO
Shubhra Gupta
CEO
Recent News
Business Live
2025-11-03
2025-11-01
Company data provided by crunchbase