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Chimes · 1 day ago

Overnight Floor Technician Supervisor (9:30pm - 6:00am)

Baltimore, MD

Full-time

Onsite

Mid Level

$33.34/hr - $33.34/hr

3+ years exp

Chimes is a service organization that focuses on supporting individuals with disabilities. They are seeking an Overnight Floor Technician Supervisor responsible for overseeing the janitorial services and ensuring compliance with contract specifications and quality standards.

GovernmentNon Profit

Responsibilities

Comply with all Agency policies and procedures and follow contract specifications

Manage and supervise custodian assignments for the cleaning crews for a specific shift/area assigned for scheduled shift

Evaluate/supervisor assigned custodial staff

Maintain a positive relationship with staff members

Assign, oversee, and inspect the cleaning activities of the custodial staff assigned to a specific area of responsibility to meet or exceed contract requirements for quality and timeliness

Schedule general janitorial services in accordance to contract specifications (for example: daily, weekly, bi-weekly, quarterly, semi-annually and annually)

Manage custodial assignments and evaluate staff performance

Ensure compliance with dress code and personal hygiene standards for self and staff

Make necessary changes in custodial work force to complete all work assignments according to time lines and schedules

Train employees in proper cleaning procedures in accordance with contract specifications

Identify sub-standard cleaning procedures, processes, and misuse of materials and assist in correcting any deficiencies found

Maintain daily log of all cleaning discrepancies noticed during shift

Report malfunctioning restroom fixtures, expended restroom light bulbs, and any other necessary repairs that interfere with cleaning to the MAA, Project Manager, Assistant Project Manager or Shift Manager

Work with the inspectors to resolve cleaning problems and to prevent reoccurrence of the noted discrepancies

Based on information received from the Shift Manager, take corrective action to fix sub-standard cleaning procedures, processes, and misuse of materials

Train the custodial staff on new/improved procedures to correct deficiencies and provide any training needed to correct deficiencies

Review Chimes (JAMS) Inspection Reports daily and ensure corrective action is taken by Crew Leaders. Notify Shift Manger and APM if discrepancies are not part of the scope of work for that shift or are of an emergency nature

Suggest solutions to operational challenges to the Shift Manager

Accept service requests and with Shift Manager or PM/APM approval provide service based on agreement

Complete and submit vital daily, weekly and monthly reports required by either Chimes, MAA, Project Manager, Assistant Project Manager, or Shift Manager

Manage, review, track, edit/correct all the daily paperwork completed by employees

Review and ensure time sheets are submitted timely to the Shift Managers

Maintain, monitor, and review daily time/attendance records on custodial crews

Notify APM & Shift Managers of No Call/No Shows

Assist Shift Managers as requested for payroll concerns and badging renewal dates

Monitor vacation requests and ensure submitted two weeks prior to requested dates

Maintain required custodial personnel, supply, and equipment records

Review and monitor restroom inspection sheets

Review and monitor all uniform requests and deploy to Equipment Manager

Review and monitor all inventory and equipment logs

Report equipment down time problems and provide the Equipment Manager with frequent status report on the use and condition of equipment for specific shift/piers

Maintain and monitor equipment and sign off sheets to ensure returned in working order

Review and monitor all training requests and work with Training Manager to implement programs and processes

Conduct safety training and implement safety policy and procedures, particularly as it relates to the operations of janitorial equipment and proper use of chemicals

Meet with staff regularly to review contract needs

Attend all monthly management meetings

Sign for inspection reports and other correspondence on behalf of the contractor

Maintain continual communication with the MAA and BWI Airport Operations Center during normal working hours to respond to problems

Take necessary steps/action to improve the quality of work that is identified by MAA Inspectors or Elliott Reports as substandard/unsatisfactory

React immediately to custodial emergencies

Assist in implementing the inclement weather and emergency plan of operations for one of the three shifts

Observe BWI Security Procedures for unescorted access privileges to the Security Identification Display Area (SIDA) and ensure all staff does the same

Comply with MAA’s rules for the site, security and safety guidelines, and Chimes Rules For The Workplace and ensure employee do the same

Serve as liaison with community agencies including job coach pre-scheduling one week in advance through procedures established by Chimes

Assist in planning and implementation of staff development programs

Perform other duties and tasks as needed

Duties, responsibilities, and tasks may change at any time with or without notice

Qualification

Custodial supervisionTraining staffCleaning standardsCPR/FR certificationElectronic tracking systemsBuilding service managementCustomer serviceInterpersonal skillsProblem-solvingCommunication skillsFlexibility

Required

Bachelor's degree from an accredited four-year college or university

Valid CPR/FR certification

Knowledge of green cleaning principles and CIMS certification requirements

Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, JAMS

Knowledge of regulatory standards, hospital standards, and facility management

Knowledge about regulations for SDS, Fire and Safety, Hazard Communications and Bloodborne Pathogens

Minimum two (3) years' experience in custodial supervision and administrative duties

Demonstrated ability and knowledge of building service management as well as relevant equipment and chemicals and their applications

Valid driver's license from state of residence and ability to drive

License must have been valid for at least 3 years

If driving a 15 passenger van, must be at least 25 years old

Acceptable driving record as determined by Agency's insurance carrier and by Chimes DC policies and procedures, if applicable

Ability to stand or walk for long periods of time

Ability to go up and down stairs

Ability to reach above the head, bend, kneel, stoop, and crawl

Ability to lift, carry, and push up to 20 lbs. regularly and up to 50 lbs. as needed

Ability to work in dusty spaces or adverse weather conditions

Ability to see details on the floor, above the head, or on surfaces

Ability to work independently and collaboratively with others

Ability to communicate effectively with employees and government staff

Ability to supervise and develop others

Ability to make decisions and solve problems

Ability to plan, implement, organize, and prioritize

Ability to be flexible and dedicated to quality and customer service

Ability to manage multiple tasks effectively

Ability to react immediately to emergency situations

Ability to analyze data and recommend corrective action

Ability to read, write, and speak (communicate and relate information) English

Ability to use technology for completion of specified job duties

Ability to manipulate numbers

Ability to maintain and submit reports, logs, and other paperwork in a timely manner

Ability to understand and apply technical written material

Ability to understand and comply with safety procedures and environmental requirements

Ability to operate machinery without posing a safety hazard to self or others

Ability to use and care for equipment and cleaning supplies properly

Ability to complete tasks in a timely manner with numerous interruptions

Ability to attend work regularly according to assigned schedule and company policies

Ability to work a flexible schedule as required

Ability to maintain confidentiality

Ability to attend and participate in training and work related meetings

Ability to demonstrate integrity and ethical standards in job performance

Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner

Ability to provide guidance, direction, and technical support

Ability to comply with all building, security, and company policies and procedures

Preferred

Janitorial/custodial experience preferred

Additional experience can be substituted for education at the rate of one year of experience to one year of education up to four years of the required education