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RightSite Health · 21 hours ago

Account Manager, EMS and Fire - Texas

Austin, TX

Full-time

Hybrid

Senior Level

5+ years exp

RightSite Health is transforming the EMS care navigation process by connecting non-emergent patients with Telehealth ER Doctors. The EMS Account Manager will manage relationships with current clients while driving new business revenue, ensuring client satisfaction, and developing leads in the public safety sector.

Health CareHospitalPersonal Health

Responsibilities

Manage and nurture relationships with current EMS clients to ensure satisfaction and retention

Collaborate with leadership on process and strategy to add new partners in assigned markets

Prospect, qualify, and develop leads as sales opportunities

Support senior sales leadership in meeting preparation and opportunity analysis

Handle all inbound qualified sales leads from phone, email, web, and referral partners within the target market

Implement proactive prospecting schedule to increase sales pipeline and to build and maintain a balanced funnel of prospects

Meet established volume generation objectives for the fiscal year

Thoroughly understand our products and services and articulate the value proposition to customers, including performing technology demonstrations

Maintain and update CRM tools (e.g., Hubspot/Asana) including companies, contact demographics, and deals to support pipeline and accurate forecasting

Work in conjunction with internal groups for lead generation and/or referrals

Build long-term and trusting relationships with prospects and customers

Proactively seek new business opportunities in the market

Set up meetings or calls with prospective clients

Attend state and local industry events

Stay up to date with new products/services and new pricing plans

Proactively seek knowledge on EMS market trends and policy

Qualification

Sales experienceEMS knowledgeLead generationCRM tools proficiencySales process certificationAnalytical skillsCommunication skillsOrganizational skillsProblem-solving skills

Required

Texas based, within a reasonable distance a major airport (Dallas, Houston, San Antonio, Austin)

Bachelor's Degree or greater in a related field

Experience in EMS, public safety, or related fields: a clinical degree is not required but you must be able to demonstrate comprehension of the EMS market, trends, value-based contracting, and provider contracting

5+ years of proven experience in sales, lead generation, business development, and quota-based roles

Demonstrable experience with outbound demand generation including cold calls, digital campaigns, social media management, and use of marketing stack tools (e.g., Salesforce, HubSpot, Pardot, Salesloft, LinkedIn Navigator, etc.)

Training and/or certification in recognized sales process methodologies (Miller Heiman, Value Selling, Challenger sales)

Track record of achieving or exceeding sales quotas

Proven analytic skills supportive of sales research and opportunity strategy development

Outstanding communication, presentation, and leadership skills

Excellent organizational and time management skills

Sharp analytical and problem-solving skills

Virtual home office with a willingness to travel to client locations