TaskUs ยท 2 hours ago
Division Vice President, AI Safety
United States
Full-time
Remote
Director/Executive
12+ years expTaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. The Division Vice President, AI Safety will lead the AI Safety business, overseeing strategy, sales growth, and operational excellence while ensuring the successful delivery of AI Safety services.
Call CenterCustomer ServiceOutsourcing
Responsibilities
Own P&L and Growth: Drive the AI Safety business to achieve aggressive revenue targets in new incremental AI Safety bookings in 2026
Define and execute the global GTM strategy. Lead efforts to expand the AI Safety portfolio with existing clients and secure new foundational model builders, Mag7, and Fortune 500 accounts
Leverage existing relationships with key decision-makers in top-buying companies to open doors and secure major commitments
Set the strategic vision for a complex hybrid operating model that combines TaskUs FTEs and freelance "Taskers" across generalist and specialist domains (e.g., math PhDs, linguists, engineers)
Lead and scale the core division teams, including Specialized Operations and Data Quality. Drive hiring and development to build out the team in H1 2026
Act as the ultimate operational point of contact and escalation for strategic clients, ensuring operational delivery exceeds expectations and drives strong, profitable relationships
Oversee the Research function to publish novel research in AI Safety and data quality. Co-create industry standards with clients
Be the external face of AI Safety for TaskUs. Speak at industry events and conferences to influence executive-level decisions and enhance mindshare
Drive efforts to ensure TaskUs is recognized as a leader in analyst reports (e.g., inclusion in top right quadrant). Secure client commitment for named case studies and testimonials
Own the ML Engineering/MLOps function, ensuring the necessary tools and infrastructure are in place for safe, high-quality, and efficient LLM data quality programs
Apply systems thinking to relentlessly seek cross-cutting process and technological enhancements to boost program performance and client success globally
Qualification
Required
12+ years of progressive leadership experience in enterprise client management, BPO operations (in a leadership role), or top-tier consulting, with a focus on data quality or AI services
Deep domain knowledge of GenAI data quality techniques and trends, including hands-on experience running, buying, or selling LLM data quality services with a foundational model builder, AI solutions firm, or top-tier consulting firm. Must be at a conference keynote speaker level of expertise
Proven track record of building and running complex LLM data quality programs and expertise in enabling hybrid operating models with full-time and crowd/freelance contributors
Demonstrable success in growing a business (selling) in the AI/Tech space, with a history of hitting aggressive bookings targets
High-EQ leader, operator, and negotiator with a proven ability to influence in a matrixed organization and rally global teams without direct line management
Benefits
Competitive industry salaries
Comprehensive benefits packages
Company
TaskUs
TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.
10001+ employees
H1B Sponsorship
TaskUs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (4)
2021 (2)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$279MKey Investors
Blackstone GroupNavegar
2025-08-27Private Equity
2025-05-09Acquired
2021-06-11IPO
Leadership Team
Bryce Maddock
CEO
Jaspar Weir
Co-Founder and President
Recent News
2025-11-11
2025-11-08
Company data provided by crunchbase