Client Services Specialist II jobs in United States
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Idexcel ยท 18 hours ago

Client Services Specialist II

Idexcel is seeking a Client Services Specialist II to join their team in Franklin, TN. The role involves reviewing and validating provider information, supporting agent onboarding, and ensuring data integrity within credentialing databases.

Cloud ComputingInformation TechnologySoftware
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Piyush Sagar
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Responsibilities

Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases
Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues
Process agent onboarding contracts
Verify insurance licenses, add appointments
Work with agents to ensure records are complete and validated
Utilize various systems and websites to ensure accuracy

Qualification

Analytical SkillsInsurance KnowledgeMicrosoft Office ProficiencyCustomer ServiceResearchData AnalysisRelationship ManagementCommunication SkillsAttention to DetailIndependent Work

Required

Insurance Knowledge - Plus
Customer Service - 1-3 years of Experience
Strong Analytical Skills
Ability to work reliably, prudently, and tactfully with confidential information
Ability to organize and prioritize work and manage multiple priorities
Excellent verbal and written communication skills including, letters, memos, and emails
Excellent attention to detail
Ability to research and analyze data
Ability to work independently with minimal supervision
Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization
Proficient use of Microsoft Office applications (Word, Excel, Access) and internet resources

Preferred

High School Diploma/Associate's degree preferred

Company

Idexcel is a Professional Services and Technology Solutions provider specializing in Cloud Services, Cloud Native Services, Data Platforms and Intelligence, Automation & AI.

H1B Sponsorship

Idexcel has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (99)
2024 (116)
2023 (126)
2022 (198)
2021 (201)
2020 (282)

Funding

Current Stage
Late Stage
Company data provided by crunchbase