AAA Auto Club Enterprises ยท 18 hours ago
Claims Field Senior Property Adjuster - Catastrophe
United States
Full-time
Remote
Mid, Senior Level
4+ years expAAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, employing 14,000 individuals across 21 states. They are seeking a Claims Field Senior Property Adjuster - Catastrophe to handle moderate to complex claims involving homeowner property insurance, focusing on investigation, evaluation, negotiation, and resolution of claims while ensuring compliance with regulatory requirements.
Insurance
Responsibilities
Identify and obtain statements from insureds, vendors and witnesses. Conduct phone and/or field investigations to determine coverage and damages and differentiate between allegations and facts in each loss
Communicate and interact with a variety of individuals. Explain benefits, coverages, and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address moderate complexity coverage issues
Evaluate and determine claim values upon receipt and assessment of property damage data
Negotiate within settlement authority with insureds to resolve first claims
Update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc
Control expenses for areas of responsibility
Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability. Objectively discern and address issues that may be questioned in audit. Coordinate with internal and external departments as required
May attend and participate in legal proceedings
Respond quickly and effectively to customer needs and problems
Qualification
Required
Bachelors Equivalent combination of education and experience
4-6 years Prior claims handling experience
Working knowledge of claims administration best practices and procedures
Moderate knowledge of insurance, fault assessment, negligence and subrogation principles required
Comprehensive understanding of vehicle and building repair procedures and third-party liability issues
Working knowledge of Microsoft Office suite, general computer software and claims software
Moderate leadership skills necessary
Advanced organization and planning recognition skills required
Advanced oral and written communication skills required
Advanced interpersonal skills required
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
An insurance/claims adjuster license may be required for claims administration in specific states
Preferred
4-6 years Property claims administration experience
1-3 years Experience in the construction industry
Benefits
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
Company data provided by crunchbase