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Arta · 3 days ago

US Fulfillment Coordinator

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Arta is transforming the post-purchase experience for buyers and sellers of high-value goods and collectibles. They are seeking a Logistics Coordinator to ensure smooth, on-time shipments for partners, playing a critical role in problem-solving logistics challenges and enhancing the customer experience.

Developer APIsLogisticsSoftware

Responsibilities

Provide timely, solution-oriented support to customers, ensuring an exceptional experience

Manage and coordinate shipments, ensuring they align with customer expectations

Maintain strong relationships with shipping partners for packing and transportation

Communicate clear, proactive updates on shipment statuses

Identify opportunities to enhance operational efficiency and streamline workflows

Collaborate closely with Account Management and Operations teams to improve procedures

Conduct high-volume phone check-ins with partners to ensure smooth execution

Additional tasks as deemed necessary

Qualification

Parcel shipping experience3PL experienceLTL shipping experienceGoogle Sheets proficiencyTime managementProblem-solving mindsetVerbal communicationWritten communication