Apply on Employer Site

SIO Logistics · 2 days ago

Customer Account Manager

San Antonio, Texas Metropolitan Area

Full-time

Onsite

Mid Level

$45K/yr - $50K/yr

SIO Logistics is a premier third-party logistics and truckload shipping company dedicated to delivering optimized solutions. They are seeking a Customer Account Manager to develop new business, manage customer accounts, and ensure exceptional service through effective communication.

Freight ServiceLogisticsSupply Chain ManagementTransportation

Hiring Manager

Michelle Lee Brown, CIR

Responsibilities

Build a Book of Business : Establish and expand a portfolio of client accounts through targeted outreach and relationship-building strategies

Develop New Business Opportunities : Identify and pursue new business opportunities to drive growth and revenue

Manage and Nurture Customer Accounts : Maintain and enhance customer relationships by providing personalized and proactive account management

Maintain Effective Communication Channels : Ensure clear, consistent, and responsive communication with customers to address their needs and concerns

Ensure Excellent Customer Account Management : Deliver exceptional service and support to customers, ensuring their satisfaction and loyalty

Qualification

Sales ExperienceCustomer Relationship ManagementLogistics Industry ExperienceProblem-Solving SkillsCommunication SkillsSoftware ProficiencyTeam Collaboration

Required

Proven Sales Experience: Demonstrated success in sales with a track record of meeting or exceeding targets

Passion for Sales and Strong Problem-Solving Skills: Enthusiastic about sales with the ability to think critically and solve challenges effectively

Excellent Communication and Customer Service Skills: Strong verbal and written communication abilities, coupled with exceptional customer service skills

Ability to Develop New Business and Build Strong Customer Relationships: Proven capability to create new business opportunities and foster lasting relationships with customers

Ability to Work Independently and as Part of a Team: Self-motivated and able to work autonomously, yet also a collaborative team player

Preferred

Bachelor's Degree Preferred but Not Required: Higher education is an advantage, but not essential

Experience in the Logistics Industry is a Plus: Familiarity with logistics or related industries is beneficial

Proficiency in Software Skills and a Willingness to Learn: Competence with various software tools and a proactive attitude towards learning new technologies