C&W Services · 1 day ago
Assistant Maintenance Manager
C&W Services is committed to fostering a positive impact globally by empowering extraordinary people to deliver remarkable results. The Assistant Maintenance Manager will oversee maintenance operations at a single site, ensuring the reliability and performance of engineering assets while fostering a safety-first culture and supporting team development.
Responsibilities
Safety Leadership - Champion a safety-first culture by ensuring compliance with safety protocols, including completion of safety training and regular safety audits. Oversee safety metrics, such as Safety Leadership Index and Good Catch/Near Miss reporting, and ensure timely incident resolution. Proactively address safety concerns, collaborating with Regional Safety Specialists and site leaders to implement corrective actions and achieve safety milestones
Operational Excellence - Lead preventive and predictive maintenance programs to ensure equipment reliability and minimize downtime. Monitor and achieve key performance indicators (KPIs), including PM/PdM completion rates, high-severity breakdown resolution, and Overall Equipment Effectiveness (OEE). Ensure timely completion of work orders and effective tracking of Site Issue Management (SIM) tickets
Leadership and Team Development - Supervise and support maintenance technicians, fostering a collaborative and inclusive team environment. Conduct regular 1:1 meetings and team huddles to ensure alignment with site objectives and provide coaching on skill development. Collaborate with the Maintenance Manager (MM) to identify high-potential employees and create structured development plans
Collaboration and Client Support - Act as the on-site point of contact for maintenance-related issues, ensuring alignment between RME and Operations teams. Participate in daily site meetings to communicate goals, share updates, and address operational challenges. Provide feedback to site leadership and recommend continuous improvements to enhance performance and satisfaction
Administrative Oversight - Ensure 100% compliance with required training completion. Maintain accurate and timely data in the Computerized Maintenance Management System (CMMS) and ensure alignment with dashboard metrics. Support inventory health, warranty claims, and budget compliance to optimize site maintenance operations
Qualification
Required
3+ years in a management role overseeing maintenance teams and multi-site operations, demonstrating strong leadership, safety commitment, and effective communication
Proficient in preventive/predictive maintenance and repairs on electrical and mechanical equipment, performed to established standards
Must have the flexibility to work all shifts, including holidays and weekends, as required by operational needs
Preferred
Bachelor's degree in Industrial Maintenance, Engineering, Management, or related field (preferred) OR 5+ years of relevant management experience
Advanced degree in Engineering or Business Administration
Certification in maintenance management or reliability (e.g., CMRP, PMP)
Expertise with conveyor systems and robotics used in logistics and fulfillment centers
Experience with Amazon RME processes, safety standards, and operational metrics
Benefits
Comprehensive Benefits: Medical, dental, vision, and more, starting from day one.
Comprehensive Core Benefits: Medical, dental, vision, life and AD&D insurance, disability insurance, wellness programs, employee assistance programs, and access to virtual healthcare for you and your family.
Support for Growing Family Benefits: Enjoy paid parental leave and access to emergency backup care to support your family when it matters most.
Paid Time Off: Take advantage of paid time off, sick time, and holidays to recharge and maintain a healthy work-life balance.
Retirement Savings: Build your future with our 401(k)-match program, featuring immediate vesting to help you save with confidence.
Supplemental Medical Benefits: Enhance your protection with optional critical illness insurance, accidental insurance, and hospital indemnity insurance.
Pre-Tax Benefits: Save on everyday expenses with commuter benefits, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
Home & Family Protection: Access auto & home insurance, legal benefits, identity theft protection, pet insurance to safeguard what matters most.