TalentCloud Group Recruitment · 2 weeks ago
AI Solutions Delivery Manager
United States
Full-time
Remote
Mid Level
3+ years expTalentCloud Group Recruitment is representing a fast‑growing technology company that builds modern infrastructure for AI. They are seeking a Technical Success Manager to own the post‑sale technical relationship for strategic accounts and ensure successful deployment and adoption of AI capabilities.
Staffing & Recruiting
Hiring Manager
Eric Schuster
Responsibilities
Serve as the primary technical point of contact after the sale, coordinating across Solutions Architects, Forward Deployed Engineers, and Support teams
Guide customers through implementation, ensuring they effectively use vector search and related AI capabilities to solve real‑world problems
Conduct architecture reviews and technical health checks to identify bottlenecks and recommend optimizations
Manage expectations across multiple concurrent customer projects, aligning timelines, resources, and technical priorities
Build trusted, long‑term relationships with technical and executive stakeholders
Ensure QBRs and executive check‑ins deliver meaningful value for both the customer and the company
Act as the escalation manager for critical technical issues, mobilizing internal teams to resolve blockers in high‑stakes deployments
Aggregate customer feedback and field insights to influence product and engineering roadmaps
Strengthen shared understanding between customer teams and internal engineering groups
Qualification
Required
3+ years in a customer‑facing technical success, delivery, or solutions role supporting complex technical products
Proven ability to manage multi‑stakeholder technical projects without direct authority
Understanding of the ML lifecycle, data pipelines, and search/retrieval systems fundamentals
Ability to translate deep technical concepts into business impact for executives while engaging hands‑on with developers
Strong communication skills and a proactive, ownership‑driven mindset
Preferred
Experience delivering solutions in cloud‑native Kubernetes environments
Prior experience in a technical engineering role
Familiarity with semantic search, RAG, or agentic AI architectures
Benefits
Equity
Additional perks
Flexible working hours
Regular team offsites
Virtual events
Hardware budget to choose your preferred setup
Company
TalentCloud Group Recruitment
TalentCloud Group – Precision recruitment for high‑growth, high‑stakes environments.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase