Customer Experience/Sr. Marketing Specialist jobs in United States
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GS1 US · 1 week ago

Customer Experience/Sr. Marketing Specialist

GS1 US is a small company with a world-class culture that impacts the way the world does business. As a Senior Marketing Specialist, you will support the strategic positioning and promotion of products while enhancing customer experience to increase engagement and facilitate renewals.

CollaborationNon ProfitOnline Forums
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Growth Opportunities
Hiring Manager
Jennifer Harrison-Rathfon
linkedin

Responsibilities

Drive Product Readiness – Support product go-to-market activities by reviewing new products and features, assessing their impact and coordinating cross-functional tasks within Marketing and across the business to support change management
Support Customer Engagement Initiatives – In this critical phase of business development, you will provide marketing support for identified acquisition and member engagement strategies to help smooth the path to renewal, including creating targeted content for multi-channel campaigns to ensure they align with company and program-wide goals
Advance Email Campaign Performance – You will take ownership of creating and launching GS1 US email campaigns, using marketing automation, to support the customer experience by developing compelling messages and calls to action, building targeted email lists, executing email sends, and analyzing campaign results to ensure every initiative is strategically aligned and measurable
Orchestrate Product Go-to-Market – With a firm understanding of GS1 US solutions—including buyer needs and value drivers—you will lay the foundation for achieving market objectives and capturing opportunity. You will leverage analytical skills to assess insights and data, informing a targeted marketing communications and distribution strategy. You will articulate a launch and scale plan, commission the creation of required capabilities, and partner extensively across the company to secure essential marketing assets, PR, and channel capabilities at GS1 US—including direct and partner-based, account-based, and digital—ensuring alignment with strategic goals and measurable outcomes

Qualification

Analytical thinkingDigital marketingEmail campaign managementChannel marketingCommunication skillsOrganizational abilitiesAttention to detailContinuous learning

Required

Outstanding communication skills, both verbal and written
Ability to translate complex concepts into clear, actionable insights for audiences at all levels, including executives and non-technical stakeholders
Strong organizational abilities and keen attention to detail
Ability to effectively manage multiple projects in a dynamic, fast-paced environment
Analytical thinking and ability to interpret data and uncover meaningful insights
Curiosity and commitment to continuous learning
Bachelor's degree from a four-year college or university
Experience across various marketing disciplines, such as channel marketing and digital marketing

Benefits

Health (medical, RX, dental, vision) - effective immediately
401(k) with Employer Safe Harbor and Profit Sharing Contributions - effective immediately
Short- and Long-Term Disability Coverage
Mental Health and Wellbeing (6 employer sponsored therapy and coaching sessions)
Individual Wellness Platform
Paid Parental Leave
Generous PTO and Company Paid Holidays
LinkedIn Learning
Tuition Reimbursement
Kudos (employee recognition and engagement platform)
Catered Lunches 2x/week on in office days

Company

GS1 US is a membership organization facilitating millions of businesses and over 25 industries in the use and adoption of GS1 Standards.

Funding

Current Stage
Growth Stage

Leadership Team

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Patrick Javick
Sr. Director, Partnerships
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Company data provided by crunchbase