Landmark Properties, Inc. · 2 days ago
Operations Specialist
Athens, GA, USA
Full-time
Hybrid
Mid Level
3+ years expLandmark Properties, Inc. is a company focused on managing student housing communities. They are seeking an Operations Specialist who will provide management, marketing, and maintenance support to various sites, while also serving as a troubleshooter and interim manager as needed.
Real Estate
Responsibilities
Execute site initiatives, conduct audits and site inspections
Adhere to 4DX compliance
Participate in daily site Landmark Line-ups
Be available on weekends and after hours for emergency calls (when applicable)
Perform additional task and responsibilities as requested by the Regional Director’s/Corporate
Completion of internal audits and timely reporting throughout the calendar year
Participate in the implementation of marketing plan
Assist with leasing responsibilities to maximize pre-leasing and occupancy
Maintain an excellent customer service relationship by demonstrating and adhering to the Landmark Properties operating standards
Assist in conducting training for property staff on Company policies & procedures
Interview candidates for available site positions and participate in the selection process of new hires by making recommendations to the Regional Director’s/Regional Vice-President’s
Ability to complete, organize, implement and maintain a successful turn board
Ability to complete, organize and implement a successful resident move-out/move-in plan
Participate in developing the annual budget (when applicable) and monitor the financial performance of the community to ensure the site is within budget
Manage and/or assist with the bid process for capital projects and turn contracts
Evaluate and implement cost cutting strategies
Order necessary supplies and parts within budget
Provide timely documentation/receipts for all company purchases
Delegate tasks and provide training/ongoing coaching to team
Assist with requisitions, hiring and onboarding of new team members
Assist with developing a team of skilled, productive and customer service-oriented professionals
Conduct regularly scheduled meetings and any emergency meetings with the team
Understand the needs and expectations of residents and exceed their expectations
Develop a sense of community among the residents/employees and encourage participation in events and activities
Maintain effective communication with residents and parents
Ensure confidentiality of resident and company information
Understand and adhere to Landmark Properties policies and procedures
Conduct all business in accordance with company policies and procedures, state and federal laws: examples include OSHA, ADA, Fair Housing, etc
Understand, communicate and enforce community safety, and follow emergency evacuations policies and procedures
Identify and address safety and security risks
Document and address behaviors that violate the law or the housing contract
Prepare and submit detailed incident reports
Oversee work or services performed by external vendors & contractors
Qualification
Required
High School diploma or equivalent preferred
Minimum of 2-years management experience in student housing and 1 year as a Community Manager
Internal candidates must currently be in good standing and have been with Landmark for a minimum of 1 year in an active Community Manager role
A valid driver's license and current automobile insurance is required
Must have ability to rent an automobile according to car rental requirements
Must have demonstrated proficiency and experience with property management operating system and all Microsoft applications
Preferred
Administrative Skills – ability to interpret and implement Company policies and procedures
Analytical Skills – ability to troubleshoot problems and consider alternative methods/materials if the necessary are unavailable
Communication Skills – ability to read and effectively communicate with owners, corporate, residents and other property employees
Coordinating Skills – ability to delegate, prioritize, maintain records and schedule tasks for team, and handle unforeseen circumstances
Computer Skills – Outlook, Entrata (or Property Management Software) experience preferred
Creative Skills – ability to find the most efficient way to complete a task, and continuously look for ways to retain residents and improve the property
Mathematical Skills – ability to create and manage a budget, calculate pricing and discounts
Other Skills – confidentiality, customer service, decision-making, initiative, patience, professionalism, teamwork
Company
Landmark Properties, Inc.
Visit our website: www.landmarkproperties.com/ If you are interested in working for Landmark Properties, please visit our career page: http://www.landmarkproperties.com/careers Headquartered in Athens, Georgia, Landmark Properties is a fully-integrated real estate firm specializing in the development, construction, management, and investment of high-quality living communities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Wes Rogers
President & CEO
James Whitley
Co Founder & COO
Recent News
2025-07-12
2025-05-23
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