Johnson Automotive · 3 days ago
IT Support Technician - Onsite Position, Johnson Automotive
Johnson Lexus of Raleigh, Raleigh, NC, US
Full-time
Onsite
New Grad, Entry LevelJohnson Automotive has the exciting opportunity to expand our Information Technology team with the addition of an IT Support Technician who is willing to grow with the company. The role involves providing first-level support for help desk requests, troubleshooting hardware and software issues, and performing installations and upgrades on PCs.
Automotive
Responsibilities
Provide first-level support for requests coming into the company help desk
Provide assistance to associates and troubleshoot issues related to hardware and software
Install and upgrade software on the PC’s
Diagnose hardware onsite and accurately determine replacement parts
Perform hardware installations
Install peripherals (printers, scanners, etc.)
Format Windows computers
Replace CAT 5/5E/6 patch cables, jacks and patch panels
Ability to travel as required
Qualification
Required
A+ Certification or equivalent work experience
Hands on experience with PC operations, preferred
Desire to take advantage of training and learning opportunities
Independent, self-starting attitude
Professional appearance and strong written and verbal communication skills
Maintain understanding of TCP/IP and networking concepts
Ability to lift typical computer equipment including, but not limited to, PCs, servers, monitors, etc
Occasional weekends
This is an Onsite Position
Benefits
Paid Holidays
Paid Time Off
401(k) with Match
Referral Program
Employee Discounts
Medical (3 choices), Dental (2 choices), Vision Insurance
Employer-Paid and Voluntary Life Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness and Hospital Insurance
Healthcare and Dependent Care Savings Accounts
Employee Assistance Program
Pet Insurance, WillPrep Services, Travel Aid
Company
Johnson Automotive
Johnson Automotive is an automotive company specializing in new and pre-owned vehicles.
Founded in 1990
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
sherry wilkinson
Chief Operating Officer
Company data provided by crunchbase