LiveRamp · 5 months ago
Technical Account Manager
San Francisco
Full-time
Hybrid
Mid Level
$100K/yr - $140K/yrLiveRamp is the data collaboration platform of choice for the world’s most innovative companies. In this role, you'll act as a trusted technical advisor, owning key accounts from onboarding through expansion while helping customers activate data across channels and measure outcomes.
AdvertisingAdvertising PlatformsAnalyticsBrand MarketingData Integration
Responsibilities
Lead the end-to-end onboarding and technical adoption of LiveRamp’s ad tech solutions, serving as a trusted technical advisor to brands, advertisers, agencies, and financial institutions. Build and maintain strong, consultative client relationships to align technical implementation with business objectives
Design and execute strategic implementation plans tailored to client goals. Oversee the technical setup and configuration of data onboarding, identity resolution, and audience activation workflows within LiveRamp platforms. Troubleshoot integration challenges and deliver scalable solutions to drive platform value
Track customer adoption metrics and usage patterns to identify optimization opportunities. Proactively recommend system enhancements to improve campaign performance, operational efficiency, and alignment with evolving client needs
Act as the technical liaison between clients and internal teams, including product, engineering, technical services, legal, and privacy. Manage escalations, support the rollout of platform updates, and coordinate QA and UAT processes for new deployments
Develop and maintain clear, comprehensive technical documentation such as runbooks, integration guides, and workflow maps. Deliver technical enablement and training to both customers and internal teams to ensure successful product adoption and long-term success
Translate customer feedback into actionable insights for product development and roadmap planning. Advocate for client needs to refine platform features, reduce complexity, and increase automation in workflows
Communicate complex technical concepts in a clear, client-friendly manner across both business and technical audiences. Provide regular updates on project milestones, product enhancements, and issue resolutions to drive stakeholder alignment
Support LiveRamp’s strategic initiatives through occasional travel for client meetings, workshops, and industry events. Strengthen client relationships and reinforce LiveRamp’s position as a leading ad tech partner
Qualification
Required
Understanding of Ad Tech Ecosystem: Familiarity with DSPs, SSPs, DMPs, CDPs, ID graphs, clean rooms, and data onboarding
Data Integration & APIs: Experience working with REST APIs, file-based integrations (e.g., SFTP), and data transformation processes
Web Technologies: Knowledge of web tracking (e.g., pixels, tags, cookies), identity resolution, and data flow across the martech/ad tech stack
Data & Querying: Competency in SQL, data analytics tools, or scripting for troubleshooting and insights
Troubleshooting & Debugging: Strong problem-solving skills in diagnosing and resolving technical issues across distributed systems
Client Relationship Management: Ability to engage with both technical and non-technical stakeholders across advertisers, agencies, and publishers
Solution Design & Presentation: Comfort creating and presenting solution proposals, technical diagrams, and use-case-specific workflows
Project & Account Management: Experience managing complex onboarding projects with cross-functional stakeholders and tight deadlines
Customer Advocacy: Ability to translate customer feedback into actionable insights for product and engineering teams
Benefits
Work with talented, collaborative, and friendly people who love what they do.
We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located
Company
LiveRamp
LiveRamp aspires to make it safe and easy for companies to use data effectively.
Founded in 1969
1001-5000 employees
H1B Sponsorship
LiveRamp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (51)
2023 (17)
2022 (53)
2021 (39)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$16M2018-10-29IPO
2013-04-01Series C
2011-09-06Series Unknown· $1M
Leadership Team
Scott Howe
Chief Executive Officer
Burak Emre Kabakçı
Sr. Staff Software Engineer
Recent News
Marketing Dive
2026-01-16
2026-01-13
2026-01-06
Company data provided by crunchbase