El Paso County 911 District ยท 1 week ago
Public Safety Communicator Trainee
El Paso, TX
Full-time
Onsite
Entry Level
2+ years expEl Paso County 911 District is seeking a Public Safety Communicator Trainee to prepare for processing emergency and non-emergency calls. The role involves training to dispatch and coordinate emergency personnel activities using a multi-channel radio system.
Public Safety
No H1B
U.S. Citizen Only
Responsibilities
Attend and successfully complete classroom sessions and floor training to gain knowledge, skills and abilities necessary to perform the duties of the Public Safety Communicator classification
Process emergency and non-emergency telephone calls and dispatch, monitor and coordinate activities of emergency personnel
Dispatch and monitor police, fire and medical communications using a multi-channel radio system and enter information into computer aided dispatch (CAD) system
Provide accurate and understandable directions to citizens, field personnel, and other law enforcement agencies and ask relevant questions to ascertain type of call for service
Monitor a variety of electronic equipment and radio channels
Perform related incidental duties contributing to realization of unit or team objectives as required
Qualification
Required
A High School diploma, GED, or higher
Two (2) years general work experience, one (1) year of which included public contact
Successfully complete and obtain the American Heart Association Cardio-Pulmonary Resuscitation (CPR) Health Provider course or equivalent and Basic First Aid certifications
Emergency Medical Dispatch and Emergency Fire Dispatch courses and International Academy of Emergency Dispatch (IAED) certification
Texas Crime Information Center (TCIC) certification, to include on-line Texas Law Enforcement Telecommunications System (TLETS) certification course
Priority Dispatch Pro-QA certification
Must obtain all certifications and complete required courses within six (6) months of appointment
Successfully complete the Basic Telecommunicator Certificate Course, Crisis Communication Telecommunicator Course, and obtain Telecommunicator License from the Texas Commission on Law Enforcement (TCOLE) within one (1) year of appointment
All licenses and certificates must be maintained during course of employment, to include Department and Division requirements for continuing education credits
Must be a current U.S. citizen (per requirement of TCOLE licensure)
Must successfully pass an audiogram, drug screening, psychological examination, and stringent background investigation
Ability to type at least 35 words per minute (wpm)
Candidates must provide an official typing test verifying the ability to type at least 35 wpm within three (3) working days of being contacted with a job offer
Typing tests completed within two (2) years from the date of the job offer will be accepted
Company
El Paso County 911 District
The El Paso County 911 District is a special purpose district, a government entity created by the voters in 1987.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase