U.S. Bank · 21 hours ago
Dealer Services Concierge Agent
Tempe, AZ
Full-time
Onsite
Mid, Senior Level
$25.63/hr - $34.18/hr
6+ years expU.S. Bank is dedicated to helping customers and businesses make better financial decisions. The Dealer Services Concierge Agent assists the sales team by preparing customer accounts, addressing inquiries, and helping customers with the auto lending process.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Assist the sales team by preparing and processing customer accounts
Gather and review sales information
Collaborate with other employees and listen to customers’ needs
Address customer inquiries with a positive attitude
Assist customers with their car buying quest
Partner with dealerships to connect clients with dealerships to meet their needs
Assist customers with the auto lending process
Qualification
Required
High school diploma or equivalent
Typically six or more years of clerical experience
Preferred
Thorough knowledge of assigned business function
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proven customer service/relations skills
Effective interpersonal, verbal and written communication skills
Sales experience with proven results
Strong organizational skills with a high level of accuracy
Experience in meeting sales goals
Call center experience with sales or banking sales preferred
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Daniel Crozier
Senior Vice President Operations
Recent News
2025-12-24
2025-12-17
Company data provided by crunchbase