Fidelity Bank · 1 week ago
Manager, Business Oversight
Merrimack, NH
Full-time
Hybrid
Mid Level
$74K/yr - $141K/yrFidelity Digital Assets is seeking a Manager, Business Oversight to develop and maintain comprehensive first-line of defense programs for business initiatives in the digital assets space. The role involves risk identification, operational support, and collaboration with various teams to ensure effective management of new product incubation and compliance with operational needs.
BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
No H1B
Responsibilities
Developing and maintaining comprehensive first-line of defense programs for existing and new business initiatives in the digital assets space
Responsible for risk identification and control identification related to new business initiatives
Supporting day-to-day operational activities for new product incubation, including reviewing transactions, maintaining accurate books & records, risk monitoring, reconciling various systems, and building subject matter expertise in digital assets and decentralized finance
Working closely with Product, Quantitative Strategies, Risk, and Compliance to ensure understanding of key risks and operational needs
Sharing best practices and driving successful results as a collaborative and resourceful member of the Fidelity Digital Assets team
Providing daily operational support, including transaction review, reconciliation, compliance operational monitoring, risk monitoring, triaging issues and reporting
Participating in, and providing valuable input into, conversations with business partners including Product, Quantitative Strategies, Risk, Compliance, etc. to support ongoing business needs and drive process improvement
Bringing expertise in risk and control identification and evaluation to the business
Delivering superior results quickly and efficiently, utilizing effective time management skills
Proactively identifying areas of risk mitigation and working with the broader teams to address
Qualification
Required
BA/BS required
Proven experience analyzing operational workflows, identifying key risks and controls, and writing policies and procedures
Ability to recognize process inefficiency, think critically, and recommend improvement opportunity
Ability to adapt to a dynamic and changing environment
Proven ability to complete a set of complex daily tasks, with strong attention to detail and efficient, accurate processing
Understanding of money movement, reconciliation and digital asset settlement concepts
Provide daily operational support, including transaction review, reconciliation, compliance operational monitoring, risk monitoring, triaging issues and reporting
Demonstrate effective verbal and written communication skills
Participate in, and provide valuable input into, conversations with business partners including Product, Quantitative Strategies, Risk, Compliance, etc. to support ongoing business needs and drive process improvement
Bring expertise in risk and control identification and evaluation to the business
Your experience in prior roles with detailed, task oriented operational support managing day to day work and building for the future, as well as project and program management skills
Your excellent interpersonal, verbal, and written communication skills
Your ability to work well on teams and in fast-paced, cross-collaborative environments
Your ability to think analytically and deliver solutions to complex challenges
Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions
Your success in navigating and thriving in a dynamic, growing new business
Comfort working across time zones and collaborating with distributed teams
Delivering superior results quickly and efficiently, utilizing effective time management skills
Driving innovation through curiosity and comprehensive understanding of business processes and challenges
Working with internal and external business partners to ensure proper policies and procedures are written
Proactively identify areas of risk mitigation and work with the broader teams to address
Preferred
Knowledge of and passion for digital assets and blockchain technology
Benefits
Comprehensive health care coverage and emotional well-being support
Market-leading retirement
Generous paid time off and parental leave
Charitable giving employee match program
Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
Company
Fidelity Bank
Fidelity Bank is a commercial bank providing services financial sercvices.
Founded in 1974
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-17Acquired
2014-09-01Private Equity
Company data provided by crunchbase