OneMain Financial · 1 day ago
Recovery Collector
West Valley City, UT
Full-time
Onsite
Entry Level
1+ years expOneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Recovery Collectors work with existing customers to help them fulfill their financial commitments by setting up repayments or settling account balances.
CreditFinanceFinancial ServicesInsuranceWealth Management
Responsibilities
Help customers with financial servicing needs through inbound and outbound contact, utilizing negotiation skills to resolve account matters
Work with customers in a consultative manner, following all applicable laws, policies, and procedures
Prepare and mail Notice of Deficiency letters, affidavits for third-party collectors and legal teams, and garnishment paperwork for applicable parties, including court clerks, constables, and account employers
Investigate, research, and track consumer information using online skip-tracing tools
Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets
Determine account eligibility to transfer to appropriate third-party collection agencies
Qualification
Required
High School Diploma or GED
At least 1 year of experience in customer service, collections, or related field, with a focus on utilizing negotiation and influencing skills
Preferred
Experience in collections call center environment, preferable within the automotive or financial services industry
Active listening and communication
Skilled at achieving and exceeding goals
Ability to thrive in a fast-paced team environment
Benefits
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Company
OneMain Financial
OneMain Financial has been offering responsible and transparent loans for over 100 years.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.9B2025-03-13Post Ipo Debt· $600M
2024-11-04Post Ipo Debt· $900M
2018-01-04Post Ipo Secondary· $1.4B
Leadership Team
Doug Shulman
Chairman and Chief Executive Officer
Recent News
2025-11-08
2025-10-29
Company data provided by crunchbase