Paid Leave Division Director (Business Operations Administrator 2) jobs in United States
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State of Oregon · 2 days ago

Paid Leave Division Director (Business Operations Administrator 2)

The Oregon Employment Department is announcing a leadership opportunity for the position of Paid Leave Division Director. This role involves providing strategic leadership for the Paid Leave Oregon program, overseeing a large team, and ensuring the agency's goals related to diversity, equity, and inclusion are met.

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Responsibilities

Leading the agency team responsible for continued design, development, and improvement in the program. Key responsibilities include assessing organizational structures and fulfilling staffing needs, recruiting and retaining key positions in leadership, and overseeing critical functions such as actuarial analysis, budgeting, risk and quality management, change management, and communications
Managing relationships with external partners, including the Paid Leave Oregon Advisory Committee, and supervising contractors and vendors
Responsibility for the delivery of benefits, including claims processing, compliance, appeals, and procedural alignment with statutes, rules, and policies
Guiding strategic planning, personnel recruitment, learning and development, and technology systems implementation, while driving continuous improvement across division operations
Collaborating with the agency’s unemployment insurance tax filing and payment processing teams which is essential to building a robust Paid Leave Oregon contributions program that effectively supports Oregon businesses and workers
Serving as the lead point of contact for Paid Leave Oregon communications, representing the program in interactions with internal and external stakeholders including media and the legislature

Qualification

Management experiencePublic benefit programLeadership skillsBudget developmentPublic speakingStrategic visionEquityInclusionHigh-volume call centerClaims processingChange management

Required

Seven years of management experience; OR four years of management experience and a bachelor's degree in a related field

Preferred

Excellent leadership skills including emphasis on equity and inclusion principles
Experience leading a large public benefit (or comparable) program
Experience managing a high-volume call center
Experience developing budgets with preference toward trust fund management
Experience with public speaking including media and legislative interactions
Deploying strategic vision for an organization or program

Benefits

Work/life balance, 11 paid holidays a year, and a competitive benefits package.
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Company

State of Oregon

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State of Oregon is a government organization that focuses on employment, businesses, education, recreation, and public safety.

Funding

Current Stage
Late Stage

Leadership Team

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William Wise
Chief Executive Officer
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Kate Nass
Chief Financial Officer
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