Complex Community Federal Credit Union ยท 1 month ago
Collections
4519 East 51st Street, Odessa, TX, USA
Full-time
Onsite
New Grad, Entry LevelComplex Community Federal Credit Union is seeking a Collections professional to join their team. The role involves managing member communications, ensuring high levels of accuracy, and providing excellent customer service while handling collections.
ConsultingCreditFinanceFinancial Services
Responsibilities
Strong Phone Skills
High level accuracy
Self-starter with good time-management skills
Diplomacy and tact are a must
Bi-lingual a plus
High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members). This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Qualification
Required
Strong Phone Skills
High level accuracy
Self-starter with good time-management skills
Diplomacy and tact are a must
High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members). This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Preferred
Bi-lingual a plus
Company
Complex Community Federal Credit Union
Complex Community Federal Credit Union is a financial consultancy service provider.
Founded in 1958
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase