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BoF Careers · 1 day ago

Ugg Sales Lead with Keys, UGG

Paramus, NJ

Full-time

Onsite

Entry, Mid Level

$18/hr - $18/hr

2+ years exp

UGG, a division of Deckers Brands, is committed to transforming customer experiences through personalized service. The Sales Lead with Keys plays a crucial role in ensuring exceptional customer interactions and driving brand loyalty while supporting team dynamics and operational excellence.

Marketing & Advertising

Responsibilities

Create personalized shopping experiences for customers that drive brand loyalty

Stay current in knowledge of all products, promotions, and marketing initiatives

Communicate the UGG brand’s sustainability initiatives and social and ethical commitments to customers

Greet customers promptly and courteously as they enter the store

Ensure that all customer questions are addressed accurately and responded to before they leave

Provide exceptional service from start to finish, including effectively communicating the return policy

Maintain and model a positive, cheerful attitude with customers and team members

Promote the store and brand image in all interactions, including adhering to a dress code

Make yourself personally available to all customers to provide exceptional service to both in-store customers and those who call on the phone

Operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and available for customers

Merchandize product in accordance with Visual Merchandising standards

Maintain a clean and well-organized back-stock area and employee break area, including daily vacuuming, sweeping, and dusting

Practice safety-consciousness and respond to theft in accordance with policies

Promote a positive work environment by recognizing outstanding performance from team members and maintaining a respectful workplace

Qualification

Customer serviceRetail experienceTeam buildingMicrosoft OfficeCommunication skillsMulti-taskingProblem solvingPositive attitude

Required

High School Diploma

Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers

Highly motivated team player and self-starter

Excellent team building skills

Ability to multi-task in a fast-paced environment

Flexibility of schedule and hours to meet the needs of the business

Physical ability to stand for extended periods

Proficient in Microsoft Office suite of tools and applications

Valid driver's license